Merchandise Operations Specialist

Overview

Join Woolworths Supermarkets New Zealand based in Christchurch, with over 185 stores and 20,000 team members serving three million Kiwis weekly. We foster a friendly, energetic work environment that values new ideas, innovation, and collaboration grounded in respect and care.

Role Objectives and Responsibilities

• Oversee and maintain effective workflow within an assigned process area, ensuring seamless operation and strict adherence to company standards.
• Collaborate closely with your Team Leader and team ('swarm') to maximize efficiency and productivity.
• Lead operational excellence by completing routines accurately and on time, upholding food safety (SF5) compliance and production quality standards for fresh products.
• Drive the visual merchandising of products, ensuring superior quality, well-maintained displays, proper facings, correct markdowns, and removal of outdated products.
• Manage and develop your team through leadership, on-the-job training, coaching, and promoting a safe and healthy workplace.
• Identify and escalate process issues promptly to the Function Lead, conducting regular health checks to implement continuous improvements.
• Take on Store Manager responsibilities during scheduled shifts and actively engage in initiatives that enhance team collaboration.

Candidate Profile and Requirements

• Demonstrated expertise in process excellence with a proactive approach to continuous learning and improvement.
• Strong aptitude for building and sustaining collaborative relationships across various functions and stakeholders.
• Proven leadership skills including task delegation, monitoring, coaching, and motivation of team members.
• In-depth knowledge of compliance requirements related to your function with exceptional communication abilities to convey tasks and standards effectively.
• Your conduct aligns consistently with the Woolworths Group’s core values.
• Availability to work four weekend shifts per month and at least one evening shift weekly.

Work Schedule

Typical roster example:

• Sunday: 3:30 PM to 12:00 AM
• Monday: 9:00 AM to 5:30 PM
• Tuesday to Thursday: 6:30 AM to 3:00 PM

Benefits and Perks

• Team discounts across Woolworths Group brands along with a comprehensive rewards program recognizing purposeful contributions.
• Access to Sonder, offering confidential 24/7 support covering financial, medical, safety, psychological, and physical assistance for employees and their families.
• Experience work within a global business environment with vast career advancement prospects across disciplines.

Company Culture and Inclusion

Woolworths Group is committed to diversity, equity, inclusion, and belonging, fostering a workplace where everyone feels valued, can thrive, and bring their best selves. We encourage applications from all backgrounds and offer support for any reasonable adjustments during the hiring process.