Assistant Store Manager (2IC) - New Store Opening at Angle Vale

About the Role

Join Petstock Group as an Assistant Store Manager at our brand-new location in Angle Vale. In this role, you will serve as the second-in-command, supporting the Store Manager to lead a passionate team focused on providing exceptional customer service and contributing meaningfully to the success of the Petstock brand.

Key Responsibilities

• Effectively guide and motivate your team by setting a positive example and providing daily mentorship.
• Work closely with the Store Manager to coach and develop team members’ skills and product knowledge.
• Ensure a consistently outstanding customer experience by leading from the front.
• Promote and maintain a strong safety culture within the store.
• Assist in managing inventory accuracy and ensuring adherence to stock integrity procedures.
• Oversee visual merchandising efforts to uphold high display standards.
• Keep abreast of developments in pet care, products, and services to demonstrate initiative.
• Handle recruitment, onboarding, and induction processes for new team members.
• Create an engaging and supportive workplace environment where team members enjoy working.
• Support local marketing initiatives and sponsorship opportunities.

Qualifications and Skills

• Previous experience in a store leadership or retail management role, or eagerness to advance into such a position.
• Proven motivation to meet and exceed sales targets.
• Strong leadership qualities with the ability to inspire and develop high-performing teams and foster a positive culture.
• Excellent organizational skills to manage priorities effectively amidst competing demands.
• Commitment to promoting workplace health and safety practices.
• Demonstrated business understanding and acumen.
• Flexibility and adaptability to evolving work environments and challenges.
• Excellent interpersonal skills for building solid relationships with customers and colleagues.

Why Work With Petstock

• Access to Sonder, a comprehensive wellbeing, safety, and mental health resource.
• Engagement with Petstock Foundation initiatives, sustainability projects, and community partnerships, allowing you to contribute to a cause larger than retail.
• Options to purchase up to two extra weeks of paid leave along with four weeks of paid parental leave.
• Discounted health and wellness services available to employees.
• Exclusive offers through our Workplace Banking partnerships.
• A workplace culture built on family values, inclusiveness, and a passion for pets and people.

Additional Information

Petstock values diversity and inclusiveness, encouraging applicants from all backgrounds. We strive to hire candidates from nearby communities (typically within an 80 km radius) to strengthen local ties and support local economies, though this does not exclude applicants from other areas.

Our teams are inspired daily by pets and committed to making a positive impact on pets, people, and the planet.