Assistant Manager - In-Room Dining

About Four Seasons

Four Seasons thrives through its people, comprised of dedicated individuals striving for excellence and mutual respect. Our global team delivers unforgettable experiences with heartfelt luxury service to our guests and partners. We nurture a world-class employee experience and culture that empowers exceptional guest interactions.

Location Details

Experience upscale beachfront luxury at Four Seasons Resort and Residences at The Pearl-Qatar in Doha. Whether staying briefly or long-term, guests enjoy spacious residences with kitchens and stunning city or sea views, complemented by vibrant dining options including seven restaurants and bars, a spa, beach, and pools. Our attentive service elevates luxury living in Doha’s beachfront setting.

Our Team Philosophy

Our team is our most valuable asset and foundation for success, fostering mutual respect, strong collaboration, and passion. We treat colleagues and guests alike with the respect and care we expect ourselves.

Primary Responsibilities

• Lead the planning, organization, supervision, and control of the in-room dining outlet’s staff to ensure high guest satisfaction.
• Communicate operational needs effectively with team members.
• Participate in regular meetings to coordinate operations across departments.
• Manage labor and operational costs through scheduling, budgeting, purchasing, and inventory oversight.
• Drive achievement of the outlet’s financial objectives.
• Stay informed about competitors and industry trends.
• Provide both on-the-job and formal training to staff to enhance their skills and knowledge.
• Support overall food and beverage operations and manage additional areas if required.
• Maintain calm and readiness during busy periods and emergencies, serving as a role model.
• Anticipate guest needs, ensure their satisfaction, provide recommendations, and respond swiftly to concerns.
• Inspect facilities and equipment condition, recommending improvements as necessary.
• Communicate clearly and positively with guests and employees, actively listening and responding appropriately.
• Adhere strictly to Four Seasons’ category one and two work rules and conduct standards.
• Maintain professional and harmonious working relationships with co-workers and supervisors.

Desired Qualifications

• Between three to five years of relevant hospitality experience.
• Fluent in English; knowledge of Arabic is a plus.
• Passion for delivering luxury service with strong attention to detail.

Employee Benefits

• Career growth opportunities with global exposure.
• Diverse work environment representing 50 nationalities.
• Extensive training and development programs.
• Employee recognition initiatives.
• Complimentary stays at Four Seasons hotels worldwide.
• Paid annual home leave airfare.
• Free meals in employee dining areas.
• Transportation provided to workplace.
• Medical insurance coverage.

Work Authorization

The company will facilitate work authorization for the successful candidate.