Admission Officer

About Aakash Educational Services Limited

Aakash Educational Services Limited (AESL) stands as a premier test preparation company in India with a rich 37-year legacy. Established in 1988, AESL operates over 300 centers nationwide, guiding students for competitive exams such as NEET, JEE, NTSE, KVPY, and Olympiads. The company has enabled countless students to pursue medical and engineering careers, boasting more than 85,000 rank holders through its steadfast commitment to a "Student First" philosophy. AESL is innovating with omni-channel learning and hybrid technology-driven programs to broaden quality education accessibility beyond geographical limits. The organization fosters a supportive, collaborative environment emphasizing innovation and professional growth.

Role Overview

The Admission Officer position is a full-time role based onsite at the Kozhikode centre. This role involves engaging with prospective students and their families by providing comprehensive information about courses, guiding them through admission procedures from initial inquiry to final enrollment. The officer handles daily responsibilities such as addressing walk-in and telephone queries, conducting counseling sessions, managing application submissions and documentation, and coordinating with academic and administrative teams to facilitate seamless onboarding.

Additional duties include maintaining detailed records of prospective leads and admissions, following up with applicants, and supporting marketing and outreach efforts to boost enrollment. Representing AESL professionally and maintaining a student-centric approach in customer service are essential to this role.

Qualifications and Skills Required

• Excellent interpersonal skills to effectively build trust and relationships with students and parents.
• Clear, professional verbal and written communication capabilities.
• Strong customer service aptitude for inquiry handling, concern resolution, and providing prompt assistance.
• Familiarity with education sector admission procedures; experience in international admissions is advantageous.
• Preferred background includes experience in admission counseling or front-office roles within education.
• A bachelor's degree in any field; degrees in education, management, or related areas are preferable.
• Ability to multitask, work onsite at Kozhikode, utilize basic computer applications, and maintain accurate records.
• Demonstrated professionalism, integrity, and a commitment to putting students first, aligned with AESL's core values.