Telecalling Internship
Hyderabad, Telangana, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 15,000 – INR 15,000 / month
- Duration
- 4 months
- Start
- Immediately
- Openings
- 2
Candidates able to commit full-time to an in-office internship, starting between September 3, 2026, and October 8, 2026, for a 4-month duration, and possessing relevant skills and enthusiasm for customer communication can apply.
- Work mode
- In office
- Resume
- Required to apply
About the internship
About the Internship
Join Grarri Private Limited as a Telecalling intern where you will enhance your communication abilities in English and Telugu while delivering outstanding customer service. You will be responsible for contacting customers to address their inquiries and ensuring their satisfaction with our services. Excellence in both spoken and written English is essential to clearly convey information and resolve concerns. Proficiency in MS Excel is also required to keep precise records of customer conversations.
Key Responsibilities
- Conduct outbound calls to potential clients to determine their property needs, preferences, budget, location, and intended purchase timeframe.
- Assess and validate lead interest by comprehending their requirements and identifying genuine prospects.
- Manage incoming calls, messages, and customer questions professionally, providing accurate details about properties and projects.
- Document and update lead details including customer demands, call results, feedback, and required follow-ups using MS Excel or CRM systems.
- Follow up with interested leads timely to communicate relevant updates or information promptly.
- Communicate customer feedback and lead data with sales and support teams to enhance lead quality and increase conversion rates.
- Escalate complex questions or highly interested leads to appropriate team members when necessary.
- Maintain thorough and timely records of all interactions, calls, and lead statuses.
- Engage in training sessions aimed at improving communication, product knowledge, and understanding of the real estate market.
- Propose improvements to the lead qualification process and customer experience to support business growth.
Candidate Eligibility
- Applicants must be available for a full-time, in-office internship.
- Available to start between September 3, 2026, and October 8, 2026.
- Committed to a 4-month internship duration.
- Possess relevant skills and demonstrate strong interest in the role.
Internship Details and Benefits
- Monthly stipend: INR 15,000.
- Work schedule: 5 days per week with an informal dress code.
- Certificate of completion upon internship conclusion.
About Grarri Private Limited
Grarri is a leading digital product agency combining top-quality design, technology, and marketing expertise to build and sustain your brand's digital footprint. Our team consists of creatives, strategists, and technologists who take pride in delivering innovative solutions. Our work across the creative industry supports clients in crafting fresh and distinctive experiences for their audiences.