Operations Intern
Gurugram, Haryana, India · Full Time internship
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- Stipend
- Stipend: INR 5,000 – INR 10,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 4
Candidates must be available full-time on-site, able to start the internship between September 11 and October 16, 2026, available for a 3-month commitment, and possess relevant skills and interests for the role.
- Work mode
- In office
- Resume
- Required to apply
About the internship
About the Internship
This internship involves daily tracking and analysis of customer satisfaction metrics to enhance operational effectiveness. Responsibilities include overseeing the Net Promoter Score (NPS) daily across multiple regions, workshops, and operational teams, identifying gaps through consistent feedback monitoring, and investigating causes behind customer dissatisfaction. Interns will emphasize recognizing common issues such as service quality, turnaround times, pricing concerns, communication inefficiencies, and vehicle delivery challenges.
Candidate Eligibility
Applicants must be able to commit full-time on-site attendance, be available to begin between September 11, 2026, and October 16, 2026, and dedicate three months to the internship. Candidates should possess relevant skills and interests aligned with operational performance analysis.
Stipend and Perks
The internship offers a monthly stipend ranging from INR 5,000 to INR 10,000 and includes a certificate upon successful completion.
About the Company
GoMechanic is a forward-thinking startup disrupting India's automobile servicing industry by leveraging technical expertise and superior operational practices. Founded by IIM Ahmedabad alumni with significant consulting and startup experience, the company is positioned to make a substantial impact on automotive service quality.