Customer Service/Customer Support Intern

About the Company

Astrotalk is a digital platform connecting users with astrologers for live consultations via call or chat, covering a wide range of topics such as relationship advice, career guidance, health, and more.

Role Description

As a Customer Service/Support Intern at Astrotalk, you will serve as the frontline representative for customers, managing their inquiries effectively through various communication channels including calls, emails, and live chat. Your focus will be to maintain a courteous and professional interaction, delivering a seamless and positive customer experience.

You will collaborate with internal teams to clearly understand and resolve customer issues, ensuring prompt and accurate responses within set timeframes. Maintaining transparent tracking of customer requests and providing timely follow-ups are critical to this position. Additionally, you will anticipate customer requirements and offer appropriate solutions proactively.

Eligibility Criteria

• Applicants must be available for a full-time, in-office internship.
• Possess relevant skills and a strong interest in customer support roles.
• Start date should be between October 9, 2026, and November 13, 2026.
• Commit to the entire 3-month internship duration.

Terms & Conditions

• The internship tenure is fixed at 3 months.
• Monthly stipend is between INR 15,000 to INR 18,000.
• A job offer may be provided post-internship based on performance.