Customer Service/Customer Support Internship
Yuvii Consultancy Private Limited
Ahmedabad, Gujarat, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 20,000 – INR 25,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 15
Applicants must be able to commit to a full-time, in-office internship starting between October 8 and November 12, 2026, lasting for 3 months. Candidates should possess suitable skills and interest for the role. Fresh graduates are encouraged to apply.
- Work mode
- In office
- Resume
- Required to apply
About the internship
About the Internship and Company
This internship opportunity with Yuvii Consultancy Private Limited places you in the role of a Customer Support Executive. Yuvii Consultancy, headquartered in the US, specializes in software development, medical billing, and outsourcing. The company prides itself on delivering tailored IT solutions and services to a diverse range of clients, from small startups to large corporations, continually expanding to meet growing demands.
Key Responsibilities
- Support customers by responding to inquiries, resolving concerns, and troubleshooting technical issues across phone, email, and chat channels.
- Deliver accurate and prompt information about the company's products and services.
- Effectively manage and resolve customer complaints ensuring a positive service experience.
- Keep comprehensive documentation of customer interactions and transactions.
- Work collaboratively within the team to enhance customer satisfaction levels.
- Engage in training programs to improve product knowledge and service skills.
- Assist with administrative duties that help support the customer service operations.
Requirements and Eligibility
- Possess strong English communication capabilities, both spoken and written.
- Have foundational computer skills to manage digital tools effectively.
- Be willing and able to work the US night shift from 7:30 PM to 5:00 AM IST.
- Demonstrate good interpersonal and negotiation skills.
- Open to fresh graduates with proficiency in English.
Internship Details and Perks
- Duration: 3 months full-time internship onsite in Ahmedabad.
- Monthly stipend ranges from INR 20,000 to 25,000, subject to interview performance.
- Work schedule is 5 days a week with weekends off (Saturday and Sunday).
- Opportunity includes a potential job offer upon successful completion with an annual salary range of INR 250,000 to 300,000.
- Additional incentives, recognition programs such as Employee and Team of the Month awards.
- Career advancement possibilities within the US IT staffing industry.
- The role exclusively involves working the night US shift.
Additional Information
The internship starts immediately and applicants need to be available to begin between October 8, 2026, and November 12, 2026.