Customer Relations Internship
Serve Amigo Technologies Private Limited
Noida, Uttar Pradesh, India · Full Time internship
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- Stipend
- Stipend: INR 10,000 – INR 10,001 / month
- Duration
- 2 months
- Start
- Immediately
- Openings
- 4
Candidates eligible for this internship must be able to dedicate full-time hours on-site, be ready to join between September 23, 2026, and October 28, 2026, commit to a two-month duration, and possess relevant skills and interests in customer relations and insurance support.
- Work mode
- In office
- Resume
- Required to apply
About the internship
About the Internship
This internship role involves engaging directly with insurance customers to effectively address their post-sale needs. You will support various activities such as policy servicing, claim coordination, and renewals, ensuring smooth communication between customers and internal teams.
Key Responsibilities
- Interact with customers to comprehend and fulfill their insurance-related inquiries and needs.
- Assist clients with services including policy renewals, endorsements, claims, and general policy management.
- Follow up consistently with customers and internal departments to guarantee prompt resolution of their requests.
- Maintain precise records of customer communications and updates within CRM or ticketing platforms.
- Coordinate collaboratively with various teams and stakeholders to resolve customer concerns.
- Keep customers regularly informed regarding the progress of their service requests.
- Identify and escalate issues where appropriate to ensure customer satisfaction.
- Support daily customer relationship management and operational insurance activities.
- Ensure proper documentation and timely completion of assigned tasks.
- Collect and analyze customer feedback, flagging common issues and sharing insights with the team.
- Contribute to ongoing improvements in customer experience and servicing processes.
Candidate Eligibility
This opportunity is open to individuals who can commit full-time (in-office) for a period of two months, starting anytime between September 23, 2026, and October 28, 2026. Candidates should have relevant skills and a genuine interest in customer relations and insurance servicing.
Required Qualifications and Skills
- Excellent communication abilities in both English and Hindi.
- Confident, approachable, and customer-friendly personality.
- Strong coordination and follow-up skills to manage interactions efficiently.
- Problem-solving mindset to handle diverse customer situations.
- Basic computer literacy and familiarity with CRM applications.
- Keen willingness to learn about insurance products and customer service processes.
- Preference for candidates able to join immediately.
Additional Information
Stipend: INR 10,000 to 10,001 per month.
Work Schedule: 5 days a week with flexible work hours.
Perks: Certificate of internship completion, letter of recommendation, informal dress code, complimentary snacks and beverages.
Work Location: Onsite at Noida, Uttar Pradesh, India.
About the Company
Serve Amigo Technologies Private Limited is a leading InsurTech platform in India, focused on transforming the post-sale insurance experience. Their vision is to simplify and bring greater transparency to insurance processes such as claim tracking and policy management, addressing the challenges faced by millions of policyholders nationwide.