Welcome Host

About Portico

Portico prides itself on a distinctive culture that values hard work, dedication, and empowerment for personal growth. We believe work should be both engaging and enjoyable. Our team embraces diversity and equality, ensuring everyone has equal opportunities to advance their careers.

Role Overview

We are seeking a Welcome Host to join our new workplace experience team, supporting a leading professional services firm in their cutting-edge Dublin offices. This role is ideal for a service-oriented individual passionate about creating excellent workplace experiences and fostering strong relationships in a premium corporate setting.

Key Responsibilities

• Serve as the primary contact for employees and visitors on assigned office floors.
• Perform regular walkthroughs to maintain workspace cleanliness, organization, and functionality.
• Assist with locker facilities, meeting rooms, desk allocations, stationery needs, printers, and AV equipment.
• Address daily workplace challenges and collaborate with Facilities, IT, Security, Cleaning, and Hospitality teams for resolutions.
• Support onboarding processes and assist colleagues during office moves and workplace transitions.
• Establish and maintain strong client relationships by proactively addressing their needs.
• Oversee meeting room scheduling, setup, catering arrangements, and ensure rooms are prepared for use.
• Monitor and restock meeting room supplies while reporting any technical or maintenance concerns.
• Contribute to service reporting and initiatives aimed at continuous improvement.

Working Hours and Salary

The role requires 40 hours weekly, with shifts from 8:00 AM to 4:30 PM and 9:30 AM to 6:00 PM, Monday through Friday. Flexibility to work occasional evenings for events is expected. The annual salary is €34,000.

Qualifications and Skills

• Experience in hospitality, front-of-house, customer service, workplace experience, or corporate support roles.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and keen attention to detail.
• A proactive, professional attitude with a focus on problem-solving.
• Ability to thrive in fast-paced, client-facing environments.

Additional Benefits

• Generous holiday allowance and enhanced annual leave.
• Pension contributions and life insurance coverage.
• Recommend a Friend Bonus and Thank You voucher schemes.
• Access to a 24-hour personal helpline offering counseling and information services.
• Membership to Choices discount platform for savings across retailers, hotels, cinemas, and more.
• Opportunities for growth and development through our dedicated Training Academy.