Hostess

About The Rest House

The Rest House is a hospitality venue in Doha, Qatar, focused on delivering a welcoming and comfortable experience to guests. With spaces designed for dining, relaxation, and social events, the company values high service quality, attention to detail, and a guest-first attitude. Team members are encouraged to share ideas, collaborate effectively, and maintain a professional, respectful workplace. Joining means becoming part of a growing brand committed to reliability and excellent guest care.

Role Overview

The Hostess position at The Rest House is a full-time role with a hybrid work setup in Doha. It involves greeting and seating guests at the venue, managing the waiting list, and collaborating with the service team to ensure smooth dining operations. Some responsibilities, such as managing reservations and updating guest lists, may be performed remotely. Additional tasks include answering guest inquiries, handling phone and online bookings, maintaining accurate reservation data, assisting with special events, and contributing to a friendly and attentive atmosphere.

Key Responsibilities

• Welcome and escort guests to their tables promptly and courteously.
• Manage the waiting list and coordinate seating arrangements with the serving staff.
• Handle phone and online reservations, ensuring accuracy and timely updates.
• Respond to guest questions and requests in a professional and helpful manner.
• Monitor the dining area's flow and communicate guest needs to colleagues.
• Assist in resolving minor service issues promptly to maintain excellent guest experiences.
• Support activities during special events and assist with updating guest information systems.
• Maintain a warm, friendly, and welcoming environment throughout all guest interactions.

Candidate Qualifications

• Strong customer service and interpersonal skills to interact professionally with guests and team members.
• Effective communication abilities, including proper phone etiquette.
• Experience or proficiency in managing reservations and maintaining booking records.
• Reliable, punctual, and flexible to work evenings, weekends, and holidays as needed.
• Basic computer literacy and familiar with reservation or POS software; quick to learn new tools.
• Professional appearance, composed and calm under pressure, with a dedication to hospitality standards.
• Previous hospitality front-of-house experience is preferred but not mandatory; training provided.
• Fluent in English; knowledge of Arabic or other languages is considered advantageous.