Warehouse Operative

Role Overview

This position, based in Cedar Drive, Dublin, involves working as a warehouse operative reporting directly to the National Handling and Transport Manager and indirectly to the Warehouse Team Lead. The schedule covers Monday to Thursday from 2:00 PM to 9:00 PM, and Fridays from 2:00 PM to 2:00 AM, with Saturdays and Sundays as rest days.

Main Responsibilities

• Participate in and sign off daily cleaning tasks within the warehouse environment.
• Maintain open, proactive communication with team members and supervisors, promptly reporting any issues or deviations.
• Label freight for both import and export operations accurately.
• Load and unload domestic and international shipments, marking manifests and reporting discrepancies or damages immediately.
• Complete all necessary warehouse documentation related to operational activities.
• Ensure daily clearing of bins and uphold good housekeeping standards.
• Coordinate loading of road export vehicles on Saturdays and complete weekly inventory reconciliation.
• Manage ordering, stock control, and upkeep of warehouse supplies and equipment.
• Monitor daily health and safety practices within the warehouse and report any concerns.
• Support customer and quality audit activities as needed.
• Administer control of the bonded warehouse for DHL Global Forwarding.
• Collaborate closely with the Yardman for efficient trailer capacity and lane control management.
• Print import/export manifests and trailer check sheets for each load and ensure accurate documentation of any discrepancies with proper signatures.
• Ensure prompt submission of all paperwork and manifests to the operations team.
• Adhere strictly to health and safety guidelines and wear appropriate personal protective equipment as per company policy.
• Maintain compliance with revenue, international trade, data protection legislation, and DHL policies including Health & Safety, Quality, Environmental, and Human Resources.
• Contribute to operational processes consistent with Good Distribution Practice (GDP) standards related to Life Science business requirements as necessary.

Interpersonal Competencies

• Communicates openly and honestly, respecting diversity and fostering trust among colleagues.
• Builds effective relationships internally and externally, demonstrating sensitivity towards cultural and demographic differences.
• Handles challenging interactions calmly and listens carefully before responding.

Teamwork and Collaboration

• Is committed to their role within the team and supports peers by sharing knowledge and experience freely.
• Contributes to team decisions and nurtures a positive team spirit to meet collective goals.
• Recognizes and encourages achievements among team members.

Customer Focus and Problem-Solving

• Bases decisions with customer impact in mind, maintaining strong relationships with customers, suppliers, and departments.
• Proactively addresses customer needs and resolves problems practically, seeking advice as needed.
• Applies formal problem-solving methods, thoroughly investigates root causes, evaluates risks, and documents outcomes appropriately.

Professional Commitment

• Demonstrates a positive attitude toward change and embraces additional responsibilities to achieve targets.
• Regularly reviews and improves work processes and welcomes feedback to enhance personal and team performance.
• Adheres to company values and invests in continuous skill development.

Procedural and Detail Orientation

• Effectively manages workload to meet deadlines using appropriate procedures and continuously seeks to improve or develop new ones.
• Works meticulously with data and documentation to ensure accuracy and compliance.

Skills and Qualifications

• A minimum of 2 years’ experience within a cross docking warehouse environment.
• Possession of a Leaving Certificate or equivalent educational qualification.
• Essential to have counterbalance forklift operating skills; holding an external counterbalance forklift license is preferred.

Additional Information

The responsibilities described are indicative of the role's nature and are subject to change by the company. DHL is dedicated to equal opportunity employment, selecting candidates based on qualifications, experience, performance, and skills without discrimination.