ACC Specialist

About DHL Global Forwarding

DHL Global Forwarding is the dedicated air, ocean, and road freight division of the DHL Group, a leading multinational logistics company operating in over 220 countries worldwide since 1969. The company provides standardized and specialized freight transport solutions to a diverse array of global industries and is committed to connecting people internationally and enhancing their lives.

Job Purpose and Responsibilities

• Implement and manage pricing execution according to set standards and instructions.
• Aggregate bid inputs to formulate comprehensive country-level pricing responses.
• Perform pricing tasks across countries including campaigns, factor-based pricing, and setting internal rates.
• Support the execution of local commercial AFR strategies, such as maintaining campaign rate tables.
• Initiate risk-taking procedures including escalation to management as required.
• Maintain and update 'Country ACC tariffs.'
• Drive competitive pricing frameworks to maximize profitability for AFR forwarding services.
• Assist sales growth by providing appropriate pricing solutions and following up on sales requests.
• Respond to pricing inquiries and bids from global and regional business teams with accuracy and timeliness.
• Qualify bids received and develop strategic bid responses on a country level.
• Escalate decision-making needs for risk management through appropriate hierarchy channels.
• Ensure full compliance with company pricing regulations and standards.
• Serve as an AFR subject matter expert at trainings, customer meetings, and local AFR conferences.
• Collaborate with sales teams to engage customers effectively.
• Consistently model and uphold DHL’s core values in all activities.

Candidate Requirements

• Extensive knowledge of AFR forwarding business operations.
• Strong understanding of global logistics and geography.
• Proven project management skills capable of handling multiple bids simultaneously.
• Exceptional analytical abilities combined with effective communication skills.
• Commercial acumen and experience.
• Ability to perform well under pressure.
• Strong problem-solving mindset focused on results.
• Excellent attention to detail and negotiation capabilities.
• Educational qualification: Matric certificate or Diploma.

Benefits and Career Growth

• Opportunity to work within a global enterprise contributing to shared business goals.
• Prospects for further career advancement within the organization.
• Competitive remuneration package.

Additional Information

DHL Global Forwarding, part of Deutsche Post DHL, is recognized as a top employer globally, demonstrating a strong commitment to fostering a supportive work environment and encouraging personal and professional growth. The company is dedicated to promoting gender diversity and has embedded this focus within its DGF Strategy 2025. With over 30,000 employees worldwide, DHL aims to be the leader in forwarding by offering excellent customer service and efficient processes.

Equal Opportunity Employer Statement: DHL Global Forwarding evaluates all qualified candidates without discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under law.