Waiter

About Hawksmoor Dublin

Operating since 2006, Hawksmoor has established itself as a distinguished UK restaurant known for ethically sourced, grass-fed beef chargrilled to perfection, complemented by award-winning wines and cocktails. The Dublin branch is integral to bringing this warm and generous hospitality to the city, proudly holding a B Corp certification as one of the most sustainable dining establishments. Hawksmoor has also been consistently recognized as one of the best employers in the industry.

Role Overview

The Waiter position involves delivering confident, welcoming, and knowledgeable service, ensuring guests feel genuinely cared for throughout their dining experience. This front-of-house role is interactive and guest-facing, where you will assist customers with menu selections, work closely with team members, and contribute to creating memorable occasions, ranging from casual meals to special events.

Key Responsibilities

• Provide courteous and professional service on the restaurant floor.
• Guide customers expertly through menu, drink, and wine options.
• Accurately take and relay orders to the kitchen and bar.
• Collaborate with colleagues to maintain smooth service flow.
• Anticipate and respond to guest needs as well as manage feedback thoughtfully.
• Uphold Hawksmoor's high standards in hospitality, presentation, and service.

Candidate Profile

• A genuine passion for hospitality and delivering excellent guest experiences.
• Confidence and ease in engaging with customers.
• Ability to stay calm and organized in a dynamic work environment.
• Dependable team player who thrives in collaborative settings.
• Previous experience in waiting is advantageous but not mandatory; thorough training is provided.

Core Values

• Welcome Everyone: Foster inclusive environments where all feel warmly welcomed.
• Work Hard and Be Nice: Maintain high standards and treat others kindly and respectfully.
• Hit Hawksmoor Standards: Dedicate to quality and consistency daily.
• Keep Evolving: Embrace curiosity, feedback, and continuous improvement.

Employee Benefits

• Generous 30 days annual leave.
• Tronc payments applied for every working hour, including holidays and breaks.
• Additional 25% pay premium on Sundays.
• Referral bonuses available from day one.
• Paid annual volunteer days supporting community involvement.
• Dedicated welfare budget for snacks, beverages, and added support during busy periods.
• Complimentary meals during work shifts.
• 50% discount on food for employees and their families.
• HSF Health Plan promoting employee wellbeing.
• Access to Perkbox with exclusive discounts and rewards.
• Support via Taxsaver Commuter Ticket Scheme and Cycle to Work Scheme.
• Significant investment in professional development including training and qualifications in wine knowledge, health and safety, food safety, human resources, and a comprehensive five-stage management program developed with the Watershed Management School.

Diversity and Inclusion

Hawksmoor is committed to building a team reflecting diverse communities, valuing individuality, kindness, and collective high standards. Applicants who may not meet every criterion but are enthusiastic about the role are encouraged to apply, as they might be the ideal candidate.