Valet Driver

Overview

SP+, a division of Metropolis Technologies, is an AI-driven company revolutionizing real-world parking using computer vision technology to enable seamless checkout-free parking experiences. With over 23,000 team members supporting operations at more than 4,000 locations across North America and Europe, SP+ is transforming parking and aims to extend this innovation to everyday experiences, helping people save valuable time.

Responsibilities

• Provide exceptional client service by promptly addressing client inquiries and issues, communicating proactively, and consistently fulfilling service commitments.
• Conduct thorough vehicle inspections prior to parking, carefully documenting any findings.
• Clearly explain valet service rates to customers to ensure transparency.
• Adhere strictly to traffic regulations and safe driving protocols at all times.
• Report any incidents such as accidents, hazards, unusual events, or policy breaches directly to management.
• Maintain comprehensive knowledge of local major roads, landmarks, and highways to facilitate smooth customer transportation experiences.
• Attend every scheduled shift in a clean uniform, arriving punctually and prepared to work throughout the entire duration of the shift.
• Assist management with additional tasks as required to support operational needs.

Candidate Requirements

• Possess a valid state driver’s license with a good driving record and current address.
• Having the ability to drive manual transmission vehicles is advantageous.
• Be willing and available to work special shifts including second and third shifts or weekends as needed.
• Provide legal documentation confirming eligibility to work in the United States, if hired.
• Communicate effectively and professionally in responding to customer inquiries and complaints.
• Be capable of reading, writing, calculating currency amounts, and comprehending written instructions, emails, and memos.
• Adapt calmly to changes, delays, and unexpected situations during work while following both written and verbal directions.

Physical Demands

This role requires frequent standing, walking, and handling cash and equipment. Occasional sitting, climbing, balancing, and lifting or moving items weighing up to 25 pounds may be necessary. Reasonable accommodations can be provided for individuals with disabilities to perform essential functions.

Compensation and Benefits

The hourly wage is $17, with additional earnings from tips. Eligible employees may access a comprehensive benefits package including medical, dental, vision coverage, flexible spending accounts, disability insurance, life and accident insurance, 401(k), and paid time off.

Equal Opportunity Employer Statement

SP+ is committed to equal employment opportunity regardless of race, color, religion, gender, age, national origin, citizenship, marital status, sexual orientation, veteran status, gender identity, disability, or any legally protected status. Harassment or retaliation based on these factors or the exercise of EEO rights will not be tolerated.

Additional Information

The company may use an automated employment decision tool (AEDT) to evaluate applicants based on job qualifications and duties. Candidate data, including personal information, will be retained responsibly for this process and may become part of employee records if hired. Candidates applying for New York City positions with special accommodation needs or questions about data policies can contact the recruitment team for assistance.

Location

Staten Island, New York, United States