Trade Sales / Driver

About Plumbing World

Plumbing World is a proudly New Zealand-owned company with over six decades in the industry. Owned by plumbers and builders, we prioritize understanding our customers' needs through expert advice, dependable service, and fostering strong relationships. With 56 stores nationwide and more than 1,000 shareholder tradespeople, we are the country's largest fully New Zealand-owned plumbing merchant. Our workforce forms the core of our success, and we are dedicated to cultivating a high-performing, inclusive environment where individuals can develop and flourish.

Role Overview

We are seeking a dependable and confident Trade Sales / Driver to join our Napier branch team. This position involves active time on the road as well as customer service duties within the branch. This role is well suited to those with trade experience, such as plumbers or other tradespeople, who want to remain connected to the industry while transitioning from hands-on work. Practical trade knowledge and a customer-oriented approach will be highly valued.

Key Responsibilities

• Deliver products to construction sites and develop strong relationships with customers.
• Assist customers at the trade counter, providing them with necessary products to start their workday.
• Support other branch operations as needed.

What We Require

• A customer-focused mindset, whether on-site or in the branch.
• Physical fitness to manage some heavy lifting up to 20 kg.
• A positive, eager-to-learn attitude, demonstrating willingness to assist wherever needed.
• Flexibility and reliability, with a readiness to engage fully with team tasks such as truck loading and customer site visits.
• Trade experience is advantageous but not mandatory; training will be provided.
• Ability to adapt and anticipate challenges.
• Strong retail sales and exceptional customer service skills.
• Dependability with a positive attitude and excellent time management.
• Capability to maintain composure and logical reasoning under pressure.
• Full, clean Class 1 New Zealand driver’s license is essential.
• Forklift license preferred but not mandatory.
• Professional appearance and strong interpersonal skills.

Working Conditions

This permanent full-time role requires 40 hours per week, Monday to Friday from 7:30 am to 4:30 pm, with rostered Saturdays.

Our Culture and Benefits

• Competitive hourly pay aligned with experience and reviewed annually.
• Access to significant company benefits, including staff discounts and a generous parental leave scheme.
• A paid day off to celebrate your birthday.
• Clear opportunities for career growth within Plumbing World, with chances to take on broader roles as skills and initiative develop.
• A collaborative, customer-centered culture where the entire team supports excellent service delivery.

Additional Information

Applicants must clear pre-employment medical checks, drug and alcohol tests, and Ministry of Justice background screening prior to employment.