Trade Sales / Driver

About Plumbing World

Plumbing World is a proudly Kiwi-owned company with over six decades of industry experience. Owned by plumbing and building tradespeople, it deeply understands customer needs, delivering through expert advice, dependable service, and strong relationships. As New Zealand's largest 100% Kiwi-owned plumbing merchant, with 56 branches nationwide and over 1,000 shareholder tradies, Plumbing World is committed to fostering a high-performing, inclusive workplace where employees can grow their careers.

Position Overview

The Silverdale branch seeks an enthusiastic, customer-oriented Trade Sales / Driver. This dynamic role primarily involves assisting customers at the trade sales counter by processing orders, offering product advice, and supporting their projects. Occasionally, you will help with local deliveries, warehouse tasks, and general branch operations, adding variety to each day.

Key Responsibilities

• Deliver exceptional customer service at the trade sales counter.
• Process sales transactions and respond to product inquiries.
• Build and maintain strong relationships with customers.
• Pick and prepare customer orders.
• Support local product deliveries as needed.
• Assist with warehouse duties and branch operations.
• Collaborate closely with the team to ensure excellent customer experience.

Candidate Profile

• Strong customer service and sales orientation.
• Experience in trade, retail, merchant, or other customer-facing roles preferred.
• Positive mindset with a willingness to learn about Plumbing World's brand and products.
• Dependable, motivated, and team-player attitude.
• Effective communication and relationship-building abilities.
• Good time management and organizational skills.
• Able to thrive in a fast-paced setting.
• Physically capable of lifting items up to 20kg.
• Possess a valid, clean Class 1 New Zealand driver's license.
• Forklift license is an advantage but not mandatory.
• Maintains professional personal presentation.

Work Schedule and Culture

This is a full-time permanent role involving 42.5 hours per week, Monday through Friday. Specific shift hours will be discussed during interviews. At Plumbing World, the team values mutual support and puts customer needs first, including assisting at the trade counter before 9:00 am regardless of role to ensure customer satisfaction. Those who lead by example and contribute positively to team culture will thrive here.

Benefits and Compensation

• Competitive hourly pay commensurate with experience and reviewed annually.
• Strong earning potential for the right candidate.
• Company benefits package including generous parental leave and staff discounts.
• Paid day off for your birthday.
• Opportunities for ongoing training, development, and career advancement within the company.

Additional Information

• Applicants must pass pre-employment medical assessment, including drug and alcohol screening and background checks by the Ministry of Justice before beginning employment.