Telesales Representative - Kannada Speaker

About the Company

Team Gladiators Co. is an expanding retail and distribution company specializing in natural wellness products throughout India, operating through retail outlets, telemarketing, and digital platforms. We partner with Wellwith, a premium Himalayan sea buckthorn wellness products brand.

Role Overview

We seek a Kannada-speaking Customer Relationship Executive based in Hyderabad, skilled in Kannada, English, and Hindi. The position demands strong customer service abilities and comfort in a sales-driven setting.

Key Responsibilities

• Manage inbound and outbound customer calls emphasizing sales conversions and customer satisfaction.
• Communicate clearly and professionally with Kannada-speaking customers.
• Generate at least 150 connected calls daily, addressing product explanations and customer queries.
• Utilize CRM tools to maintain accurate customer data, lead progresses, follow-ups, sales interactions, and order information.
• Support customers through order placement and ensure precise data entry.
• Collaborate internally to manage order fulfillment and customer expectations.
• Regularly follow up with leads and existing or previous customers to boost sales opportunities.
• Re-engage dormant leads for additional revenue possibilities.
• Spot opportunities for upselling and cross-selling based on purchase behavior.
• Keep detailed records of all customer communications and follow-up actions.
• Strive to meet and surpass monthly revenue goals consistently.

Eligibility Criteria

• Must be at least 18 years old.
• Completed 12th grade or currently pursuing/holding an undergraduate or graduate degree in any field.
• Fluent in Kannada is mandatory; proficiency in English and Hindi required.
• Preferably 12 months’ experience in tele-sales, CRM, or sales support; fresh candidates with strong communication and sales drive can apply.
• Basic understanding of CRM platforms is advantageous.
• Comfortable and confident communicating with customers telephonically in Kannada.
• Target-oriented with a motivation to achieve sales objectives.
• Preference for candidates willing to work onsite in Hyderabad.

Work Details

• Position: Customer Relationship Executive – Kannada
• Location: Begumpet, Prakash Nagar, Hyderabad
• Mode: Work from Office
• Schedule: 6 days per week, 10:00 AM – 7:00 PM
• Compensation: ₹18,000 monthly net salary

Why Join Us?

• Be part of a rapidly growing wellness company.
• Engage in a dynamic, results-driven environment.
• Enhance your sales and customer relationship skillset.
• Obtain practical experience with CRM and sales workflows.
• Access potential career progression within a developing wellness brand.

Important Requirement

Fluency in Kannada is critical for this position, as communicating in Kannada over phone calls is essential.