Telesales Executive

Job Overview

Frankfinn Aviation Pvt Ltd seeks motivated and goal-driven individuals for the role of Academic Counsellor / Telecalling Executive. The position revolves around reaching out to potential students, guiding them on career options, facilitating admissions, and promoting the company's top-tier training courses.

Key Duties

• Conduct outbound calls to prospective students explaining the diverse courses and programs offered by Frankfinn.
• Provide career counseling to students and their parents about opportunities in Aviation, Hospitality, Travel, and Customer Service sectors.
• Generate and manage new leads through telecalling and consistently follow up.
• Maintain precise call records and update the company's CRM or system with lead information.
• Convert inquiries into in-person visits, counseling sessions, and eventual enrollment.
• Meet daily, weekly, and monthly call and conversion targets efficiently.
• Ensure candidates have a smooth and professional experience through effective communication and counseling skills.

Candidate Requirements

• Education: Graduates preferred, however, undergraduates (minimum completion of 12th with results available) may also apply.
• Experience ranging from 6 months to 8 years in telecalling, telesales, lead generation, academic counseling, or customer service roles.
• Both male and female candidates are eligible.

Essential Skills

• Fluency in Hindi and English communication.
• Previous experience in outbound calling, telesales, or lead generation.
• Strong abilities in persuasion, counseling, and negotiation.
• Capability to comprehend customer needs and respond to queries appropriately.
• Goal-driven with enthusiasm for sales and customer engagement.

Working Details

• Schedule: Monday through Saturday.
• Working hours: 10:00 AM to 7:00 PM.
• Weekly off on Sunday (fixed).
• No travel is required for this role.

Compensation

• Monthly salary range from ₹16,000 to ₹27,000 (in-hand).
• Additional performance-linked incentives available.