Sutherland

Technical Support Specialist - International Voice Process

Sutherland

Chennai, Tamil Nadu, India · Full Time

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Experience
Up to 2 yrs
Salary
INR 0 – INR 300,000 / year
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Open to candidates without graduation qualification.
Resume
Required to apply

Where you'll work

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Job description

About the Role

Sutherland, a global leader in business and digital transformation, is looking to hire candidates for its international voice support team. With over 35 years of expertise, Sutherland delivers exceptional client engagement experiences across industries such as Healthcare, Insurance, Banking, Communications, and more.

Key Responsibilities

Handle real-time voice calls to provide technical support within an international voice process environment.

Candidate Requirements

  • Strong verbal communication skills in English.
  • Minimum experience ranging from 6 months up to 2 years in international voice process roles.
  • Immediate availability to join the team.

Working Conditions

  • Five-day work week featuring rotational weekly offs.
  • Shift timings predominantly during night hours.
  • Work performed at the office with two-way cab services provided within a 25 km radius based on shift schedule.

Compensation

Salary ranges from 0 LPA up to 3 LPA.

Location

Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai. Landmark: Opposite Perungalathur Railway Station.

Selection Process

  1. Walk-in HR Interview.
  2. SD Panel Interview.
  3. Voice Assessment.

Additional Notes

Sutherland does not charge any fees or request favors in return for job opportunities. Any suspicious communication should be reported immediately.

How they work

Communication Adaptability Work Ethic Customer Focus

Languages

English
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