Team Leader

Role Overview

We are seeking a dynamic Team Leader to guide and inspire a group of Field Sales Executives (Freelancers) in acquiring merchants across the Delhi NCR region. This role demands strategic planning, hands-on involvement, and effective team management to drive merchant recruitment, onboarding, and activation efforts focused particularly on digital payment solutions.

Key Responsibilities

• Lead and motivate a team of freelance Field Sales Executives to optimize merchant acquisition.
• Design and implement merchant acquisition strategies for the Delhi NCR area.
• Identify, generate, and close new merchant accounts, ensuring activation.
• Drive installation and activation of Google Pay QR Codes and Sound Boxes among merchants.
• Monitor daily team KPIs, productivity, and goal fulfillment.
• Conduct regular on-site visits with team members to enhance sales outcomes.
• Scout for new market opportunities to expand merchant base.
• Guarantee proper onboarding and accurate documentation for all merchants.
• Track and reactivate inactive merchants through consistent follow-ups.
• Offer continual coaching, training, and field support to sales personnel.
• Prepare and submit daily and weekly performance analytics to senior management.
• Manage escalations within the team and streamline sales operations.

Qualifications and Skills

• Demonstrable experience in field sales along with team leadership capabilities.
• Proven success in managing and motivating sales teams.
• Hands-on experience with sales and installation of QR Codes and Sound Boxes.
• Extensive exposure to merchant acquisition within digital payments or FinTech sectors.
• Experience with merchant onboarding processes is a strong plus.
• Excellent communication, negotiation, and leadership competencies.
• Ability to operate effectively in field settings and meet sales targets.
• In-depth familiarity with the Delhi NCR marketplace.
• Result-driven approach comfortable with working in a high-paced sales environment.