Team Leader

Role Overview

As an integral member of the management team, the Team Leader supports both the Store Manager and Assistant Store Manager in managing the day-to-day operations of the retail store located in Wetaskiwin, Alberta, Canada.

Primary Responsibilities

• Providing leadership and supervision to store associates, offering ongoing guidance and assistance.
• Managing store merchandising activities including shelf stocking and handling of shipments through boxing and unboxing.
• Ensuring that high standards of customer service are consistently achieved.
• Carrying out manager-on-duty duties such as overseeing breaks, attendance, and timing.
• Executing and upholding visual merchandising standards throughout the store.
• Promptly addressing and resolving issues and complaints raised by customers.
• Maintaining safety protocols and cleanliness standards within the store.
• Performing essential cash handling, as well as opening and closing store functions when required.
• Engaging in inventory management tasks and providing training to employees.
• Following through on assigned responsibilities and supporting hiring and employee performance processes.

Qualifications and Skills Required

• At least one year of experience in retail operations.
• Between one and two years of experience in a supervisory position.
• A strong desire to advance professionally within the company.
• Availability to work flexible hours during days, evenings, and weekends.
• Excellent leadership capabilities and communication skills.
• Ability to effectively multitask and prioritize work in a busy retail environment.

Benefits of Joining Our Team

• An engaging and varied workplace atmosphere.
• Competitive pay along with a comprehensive benefits package for eligible employees.
• Participation in a company-matched pension plan.
• Customized training programs to assist with onboarding and career development.
• Opportunities for professional progression within the organization.
• Full-time eligibility requires working a minimum of 25 hours per week for sixteen consecutive weeks, with a one-week allowance below 25 hours.

Additional Notes

Our recruitment process is supported by artificial intelligence tools used only for assessment purposes. Final hiring decisions are always made by human recruiters.