Supervisor - Human Resources

Overview

The Ritz-Carlton Hotel Company invites applications for the role of Human Resources Supervisor in Doha, Qatar. This position supports the HR management and leadership team by overseeing employee relations, recruitment compliance, employee records management, and facilitating smooth communication within the company. The job requires handling inquiries from employees and managers regarding HR policies, assisting in staff hiring and development processes, and ensuring workplace safety standards are upheld.

Key Responsibilities

• Assist in monitoring and managing employee relations issues, including follow-up actions and resolutions.
• Support HR management and leadership in resolving HR challenges effectively.
• Verify that recruitment and hiring processes adhere strictly to all relevant local, state, and federal regulations, as well as company standards.
• Report employee relations matters to HR management promptly.
• Respond to employee and management queries about company policies, programs, and HR guidelines.
• Disseminate information related to employer-employee relations, employee activities, and HR policies.
• Ensure accurate maintenance of employee records such as interview documents and legal forms (e.g., I-9).
• Assist with the organization and administration of annual employee surveys.
• Handle incoming telephone calls and document messages accordingly.
• Help management during recruitment, orientation, scheduling, performance appraisal, counseling, disciplinary actions, motivation, and training of employees.
• Comply with and promote all company safety protocols; report accidents, injuries, and unsafe work conditions to management.
• Maintain confidentiality with all proprietary information.
• Greet guests in line with company hospitality standards.
• Use clear and professional communication in interactions and telephone protocol.
• Foster positive working relationships and support team objectives; respond appropriately to employee concerns.
• Manage work-related information utilizing computer systems and point of sale platforms.
• Physically move and handle objects weighing up to 50 pounds independently.
• Perform other reasonable job duties as assigned by supervisors.

Qualifications and Experience

• Minimum education requirement: High school diploma or equivalent General Educational Development (GED) certificate.
• At least one year of relevant work experience in a similar HR-related role.
• A minimum of one year of supervisory experience is mandatory.
• No specific licenses or certifications are required.

Diversity and Inclusion

The Ritz-Carlton and Marriott International are committed to equal opportunity employment and actively foster an inclusive workplace valuing diverse backgrounds, talents, and experiences. Discrimination based on disability, veteran status, or other legally protected characteristics is strictly prohibited.

About The Ritz-Carlton

With over 100 award-winning hotels worldwide, The Ritz-Carlton team crafts memorable luxury experiences that guests cherish long after their visit. This role ensures that the company's "Gold Standards" of service excellence are consistently delivered with care and attention each day. Joining the team offers opportunities to grow professionally, embody the company's values, and be proud of both your work and your team.