Store Supervisor - Full Time

About the Role

Metro Corner Store seeks a dynamic and personable Store Supervisor based in Casper, Wyoming. This full-time position involves collaboratively managing daily store activities with Store Manager and Associate Manager support. The role emphasizes exemplary leadership on the floor, ensuring smooth operations, and fostering a sales-focused, customer-centric environment aligned with company values.

Key Responsibilities

• Step into managerial responsibilities during the absence of senior store leaders, including starting and closing the store, maintaining brand visual standards, and ensuring safety and upkeep of facilities.
• Guide and inspire associate team members on the sales floor to meet and exceed sales goals.
• Lead by example, cultivating a culture of accountability, continuous improvement, and target achievement.
• Enforce training standards to guarantee the team is proficient in product knowledge and system usage.
• Identify and implement methods to refine store operations and heighten customer satisfaction.
• Coordinate product and promotional schedules consistent with central directives from Casper headquarters.
• Manage inventory control activities, communicate product availability and shortages to staff, and assist in cycle counts and restocking.
• Contribute to enhancing retail experiences by embracing innovative strategies and representing company values consistently.

Qualifications and Experience

• Between 1 to 2 years of leadership experience within retail, sales, hospitality, or customer service settings.
• At least 3 years working in direct customer interaction roles.
• Proven leadership skills with a history of motivating teams, adapting rapidly to change, and thriving in high-paced environments.
• Strong grasp of delivering exceptional customer service in consumer-facing contexts.
• Excellent communication abilities and skillful in influencing and building team consensus.
• Preferred: experience with financial management.
• Comfortable working in a fast-evolving entrepreneurial atmosphere, embracing experimentation and iterative improvements.
• Physical capability to lift items up to 150 lbs and stand for extended periods.
• Availability for a minimum of 40 hours weekly, including weekends, with occasional sole in-store presence.

Compensation and Benefits

• Competitive base hourly wage ranging from $17.50 to $22.50 USD.
• Monthly bonus opportunities based on performance.
• Medical, vision, and dental insurance coverage.
• Employee discount for store merchandise subject to some exclusions.
• Participation in the company’s 401k retirement program.
• Paid time off with incremental increases based on tenure milestones.
• Incentivized employee referral program.

Additional Information

The hiring process includes a background check and drug screening in accordance with legal regulations. Metro Corner Store is an equal opportunity employer committed to providing applicants with information regarding their rights under federal employment laws.