Store Manager Trainee

Job Role Overview

As a Store Manager Trainee, you will oversee and guide all business activities of the store to meet projected sales goals aligned with the company's business strategy. You will be responsible for managing the store’s profit and loss, ensuring adherence to company policies, brand image, and interests.

Primary Responsibilities

• Directly engage in footwear sales by providing excellent customer service.
• Manage the store operations in compliance with company policies to maximize customer satisfaction and sales turnover.
• Take full operational and financial accountability for the assigned store.
• Lead and inspire the store team, focusing on coaching and training to achieve operational excellence and foster a passion for customer service.
• Monitor business performance through proper maintenance and review of company tools such as Prosperity Cards and Daily mirrors for sales promoters.
• Conduct regular daily and weekly meetings with store employees to: communicate sales targets, assess sales performance, introduce new product launches, plan stock clearance strategies including dealing with slow-moving and discounted items.
• Oversee merchandise management by maintaining appropriate stock levels according to company-approved norms and achieving the target stock turnover ratio (currently 3 times).
• Coordinate supply schedules with the district manager to ensure timely stock replenishments and updates.
• Supervise scheduling and productivity of sales promoters, ensuring the store operates during standard and extended business hours as per market demand and legal guidelines.
• Maintain store ambiance and hygiene standards including sales floor, stock areas, fixtures, and furniture, and initiate minor repairs or renovations as authorized.
• Implement effective visual merchandising and displays that comply with the company’s guidelines, including monthly thematic displays and special promotion zones.
• Manage manpower by aligning staffing levels to store productivity needs, ensuring team members are properly trained, presentable, punctual, and disciplined.
• Provide support and resources to sales staff to motivate and optimize their performance, while swiftly addressing and resolving personnel grievances.

Additional Information

This role demands strong leadership, excellent operational oversight, and customer-focused sales management within a retail footwear environment.