Store Manager - Hype DC Hurstville

About the Company

Hype DC, part of the Accent Group, is a premium sneaker retailer dedicated to providing an exclusive and carefully curated collection of sneakers. Celebrating nearly 25 years as a leading destination for premium sneakers in Australia, the company emphasizes a people-first philosophy, focusing on their team and customers. Their goal is to offer exceptional experiences, foster a culture of high performance, and maintain operational excellence.

Key Responsibilities

• Lead the Hype DC store at Hurstville with a clear focus on executing the brand's vision and achieving operational success.
• Build and nurture a high-performance, people-centric culture within the store environment.
• Create memorable experiences for customers and internal team members alike.
• Collaborate closely with Area and State Managers while leading the in-store team to drive sales growth and deliver results.
• Spend approximately 80% of the week engaging directly on the sales floor to ensure exceptional customer service.
• Coach and provide ongoing feedback to store employees to uplift performance.
• Manage recruitment, selection, and onboarding processes for store staff.
• Ensure a seamless omni-channel retail experience for consumers.
• Maintain visual merchandising standards to keep the store looking best in class.
• Contribute to a positive and safe working environment for both customers and staff.
• Strive for personal growth and encourage the team to be the best version of themselves.

Candidate Profile

• A highly motivated team player passionate about driving excellence in sales, operations, and team development.
• Proven expertise in delivering superior customer experiences.
• Strong leadership skills with the ability to inspire and develop a large team of brand ambassadors.
• A minimum of 3 to 5 years of experience in high-end, fast-paced retail, demonstrating success in meeting sales targets and KPIs.
• A strategic thinker with a proactive 'Make It Happen' attitude.
• Experienced in managing staff rosters efficiently and controlling costs.

Benefits and Perks

• Competitive salary package complemented by performance-based incentives.
• Exclusive 40% discount on various Accent Group brands including Hype DC, Skechers, Dr. Martens, Vans, Glue, and Stylerunner.
• Opportunities for career progression and professional growth.
• Access to the Future Leaders program, designed to develop cross-functional skills for career advancement.
• Involvement in marketing campaigns, content creation, and social media initiatives.
• Complimentary sneaker and product giveaways.
• A structured roster supporting a healthy work-life balance.
• Employee benefits program featuring discounted gym memberships and health insurance packages.
• Confidential access to an Employee Assistance Program for support.

Hiring Approach and Diversity Commitment

The recruitment process is tailored to find candidates who embody core values of integrity, passion, and excellence. It includes an evaluation of applications followed by interviews assessing experience, skills, and alignment with the company culture. The environment is supportive and aims to allow candidates to present their genuine selves. The company is dedicated to fostering inclusivity and valuing diversity across all aspects such as age, gender, identity, ethnicity, and more. They recognize and honor the Traditional Owners and ongoing custodians of the land including the Aboriginal, Torres Strait Islander, and Maori peoples.