Store Manager - Hype DC Belconnen

About Hype DC

Hype DC, part of Accent Group, is Australia's premier exclusive sneaker retailer with nearly 25 years of experience offering a curated collection of world-class sneakers. We focus deeply on our team and customers, aiming to create memorable experiences and uphold a culture of high performance and operational excellence.

Role Overview

We are currently seeking an experienced and dynamic business leader to manage our Hype DC Belconnen store. The Store Manager will be instrumental in driving the brand vision, fostering a high-performance team environment, and achieving excellent operational outcomes.

Key Responsibilities

• Develop and nurture a people-first environment by empowering and mentoring the store team.
• Build a world-class team and cultivate a positive and vibrant store atmosphere.
• Lead the store’s financial performance by managing sales goals and key performance indicators.
• Consistently embody and execute the brand’s vision and strategic initiatives.
• Spend approximately 80% of your time on the floor ensuring exceptional customer experiences and decisions centered around customer needs.
• Provide regular coaching and feedback to enhance team results.
• Manage recruitment, selection, and onboarding of store personnel.
• Ensure a seamless omni-channel shopping experience for customers.
• Maintain outstanding visual merchandising standards to present the store as best in class.
• Promote a safe, enjoyable, and inclusive store environment for both customers and staff.

Candidate Profile

• Proven team player with strong capabilities across sales, operations, and talent development.
• Passionate about delivering superior customer experiences.
• Skilled coaching and motivation abilities to develop a large team of brand ambassadors.
• Minimum of 3 to 5 years’ experience in a premium, fast-paced retail setting with a demonstrated record of meeting sales and KPI targets.
• Driven leader with a proactive, "Make it Happen" attitude.
• Strategic thinker who can identify opportunities for business growth.
• Experienced in managing staff rosters efficiently to meet cost targets.

Benefits and Opportunities

• Competitive salary accompanied by performance-related incentives.
• Employee discount of 40% on Accent Group brands like Hype DC, Skechers, Dr. Martens, Vans, Glue, Stylerunner, and others.
• Strong pathways for career progress and professional development.
• Participation in a Future Leaders program designed to expand cross-functional skills and prepare for career advancement.
• Involvement in marketing campaigns, content creation, and social media initiatives.
• Complimentary product giveaways including sneakers.
• Structured work schedules that support a healthy work-life balance.
• Access to an employee benefits program offering discounts on gym memberships and health insurance.
• Confidential Employee Assistance Program to support well-being.

Hiring Process and Company Values

The recruitment process aims to find candidates aligned with our core values of integrity, passion, and excellence. It involves application review and interviews focusing on experience, skills, and cultural fit. We foster a supportive hiring environment encouraging authenticity. Accent Group is committed to diversity and inclusion, respecting all backgrounds and promoting equality, including recognition of Traditional Owners of the land.