Store Manager

Overview

As a Store Manager, you will naturally lead and coach your team with a passion for delivering excellent in-store customer experiences. Reporting to the District Manager, you are responsible for guiding, coaching, and developing all team members to ensure superior customer service and implement corporate strategies. Your duties cover all store management aspects such as recruiting, hiring, training, customer service, visual merchandising, and daily operations, all aimed at boosting sales, maximizing profit goals, and driving success for you and your team.

Qualifications

• Demonstrated leadership skills with at least two years of experience in a customer-facing sales environment
• Confidence and comfort in committing to delivering exceptional customer experiences
• Motivated by enthusiasm derived from customer interactions and sports product passion to achieve outstanding results
• Creative and adaptable in responding to the evolving demands and opportunities within a fast-changing omni-channel retail setting
• Strong analytical and mathematical abilities, including problem-solving, decision making, and financial analysis
• High standard of ethics, values, integrity, and trustworthiness
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• Coach and motivate your team to inspire peak performance and deliver excellent customer service
• Implement corporate standards in recruitment, hiring, training, customer service, visual merchandising, and store operations
• Deploy plans that utilize key performance indicators to maximize store profitability
• Enhance brand loyalty by empowering your team to create authentic and personalized customer experiences
• Serve as the liaison among customers, sales associates, store leadership, and corporate partners
• Maintain a high level of customer focus, leading by example through clear and effective communication
• Ensure visual directives and standards are upheld continuously
• Demonstrate passion for imparting product knowledge to staff and guide how to use that knowledge to enhance the customer experience