Store Manager

About the Role

Join Vision Express located at Stockton High Street, where premium eyewear and cutting-edge med-tech innovation converge with outstanding customer service. This role offers an excellent chance for retail leaders to elevate their careers by leading a vibrant retail store operating under a globally recognized EssilorLuxottica group. You'll have the chance to manage leading eyewear brands including Ray-Ban, Meta, Oakley, Prada, and Nuance.

Key Responsibilities

• Lead, mentor, and nurture a high-achieving retail team.
• Drive the store’s commercial success by ensuring a superior customer experience.
• Take complete responsibility for store performance, including KPIs and operational excellence.
• Lead by example on the sales floor to offer tailored services to customers.
• Manage all store operations such as staff scheduling, inventory control, compliance, and maintaining store standards.
• Foster a strong team culture emphasizing engagement, accountability, and growth.
• Collaborate closely with the Store Manager at nearby Stockton Tesco to share resources and adopt best practices.
• Support ongoing growth and development initiatives in a store poised for future achievements.

Benefits and Rewards

• £350 credit towards frames or designer sunglasses with unlimited spending on lenses.
• 33 days of annual holiday entitlement with flexible buy/sell options.
• Discounts for family and friends alongside complimentary eye tests.
• Employee wellbeing programs for health and support.
• Opportunities to engage in global charitable initiatives through the OneSight Foundation.
• Additional earning potential via monthly bonuses and an uncapped, competitive incentive scheme rewarding leadership and business outcomes.

Candidate Profile

• Proven track record in retail leadership within customer-centric settings.
• Strong skills in leading, motivating, and developing successful teams.
• Commercially-minded with consistent achievement of targets.
• Enthusiastic about superior customer service and retail operational excellence.
• Adaptive and resilient in managing changes and challenges.
• Exceptional communication skills with ability to influence and inspire others.
• Team-oriented with a passion for collaboration and continuous improvement.

Experience in optics is not mandatory as comprehensive training will be provided to equip you fully.

About Vision Express

As a prominent optical retail and medical technology business with over 590 stores across the UK, Ireland, and Jersey, Vision Express is part of the globally influential EssilorLuxottica group. We emphasize innovation, employee development, and career progression to foster growth both personally and professionally.

Additional Information

This position is full-time and based onsite at the Stockton-On-Tees location.