Retail Optical Assistant

About the Role

Join Vision Express, a premier optical retailer and part of the EssilorLuxottica group, known for top brands such as Ray-Ban, Meta, Oakley, Prada, and Nuance. This retail role in eye care offers opportunities for growth, learning, and making an impact.

Key Responsibilities

• Provide knowledgeable and tailored customer service along with expert product recommendations.
• Learn and perform frame adjustments, fitting assistance, and minor repairs.
• Assist with pre-screening eye examinations utilizing the latest optical technology.
• Contribute to smooth store operations through administrative duties and general support.

Employee Benefits

• £350 credit towards frames or designer sunglasses, with unlimited expenditure allowed on lenses.
• 33 days of annual leave with options to buy or sell days.
• Discounts for family and friends plus complimentary eye tests.
• Support for employee wellbeing.
• Chance to participate in global vision support initiatives through the OneSight Foundation.
• Monthly performance bonuses ranging from £85 to £520 for full-time Optical Assistants, with no ceiling on high earnings.

Candidate Profile

• Confident in engaging customers and suggesting appropriate products.
• Enthusiastic about eyewear, style, and comfortable using digital tools.
• A cooperative team member with a positive and proactive approach.
• Excellent communicator who listens attentively to customers’ needs.

About Vision Express

With over 590 outlets across the UK, Ireland, and Jersey, Vision Express is a leading optical retailer and expanding med-tech company. Supported by EssilorLuxottica, the company is committed to innovation, employee development, and career progression.