Store Manager - Altrincham Extra

About the Role

At the center of everything we do are our customers, and as a Store Manager, you will ensure they receive an outstanding experience every time they visit. Our stores are energetic and fast-paced, with each day bringing new challenges. In this role, you will lead and motivate your team, collaborate closely with other departments, and foster an inclusive environment where everyone can thrive and succeed.

This opportunity allows you to grow your leadership abilities, support your team's development, and significantly impact your store’s overall success. Whether you desire career growth, flexibility, or stability, joining us as a Store Manager opens the door to these possibilities. We provide a competitive salary along with comprehensive benefits. Shift schedules vary daily but are planned ahead to promote a healthy work-life balance.

Key Responsibilities

• Develop and motivate a high-performing team with strong operational aptitude and confident leadership qualities.
• Coach colleagues to be passionate, well-informed, and customer-oriented, guaranteeing excellent product range, quality, and service for every shopper.
• Lead the team to enhance trade, increase sales, and maximize profitability through solid commercial insight and sound decision-making.
• Enhance managers' capabilities to execute the Store Change Plan effectively, allocating resources for maximum customer impact.
• Ensure colleague safety and compliance by rigorously applying all security and operational standards.
• Exemplify leadership behaviors that foster a culture where the team is inspired to lead clearly, resiliently, and with a focus on continuous improvement.

Candidate Requirements

• Proven leadership experience managing teams in retail or customer-focused environments, with a demonstrated ability to achieve objectives through others.
• Clear appreciation of the importance of collaboration and leadership in sustaining consistent performance across teams.
• A naturally warm and approachable demeanor toward customers, leveraging customer service experience to create strong, lasting relationships.
• Energy, resilience, and confidence to sustain performance in a dynamic environment, making timely decisions benefiting customers and colleagues.
• High standards and integrity with an ability to inspire trust, set clear expectations, and lead by example.
• Awareness of market competition and sound retail operations experience, equipped to identify opportunities, implement initiatives, and continuously enhance customer experience.

Employee Benefits

• Starting holiday entitlement of 20 days plus one personal day, increasing to 22 days after 12 months, in addition to Bank Holidays.
• Flexible working arrangements available from the first day.
• 10% discount via Colleague Clubcard, increasing to 15% on pay-day weekends with an additional card for family use.
• Free wellbeing services supporting mental, physical, and overall life balance.
• Life insurance coverage up to five times your salary and a pension plan with employer contributions up to 7.5%.
• Access to numerous benefits, including discounts, share ownership, the Green Car salary sacrifice scheme, and cycle-to-work programs.
• Provision of a uniform and supportive policies for life’s important events.

About Us

Our vision is to be every customer's favourite shopping destination. We strive to serve our customers, communities, and the planet responsibly and sustainably. We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and valued—everyone is welcome here.

We recognize individuals have unique needs and are open to discussions about flexible work arrangements during the hiring process. We are proud to be recognized as a Disability Confident Leader, committed to offering an accessible and inclusive recruitment experience.