Store Manager

About Maxi Zoo Ireland Ltd

Maxi Zoo is part of the Fressnapf Group, Europe's leading pet product retailer, with over 2,700 outlets across Europe. As Ireland’s largest pet retailer with more than 30 stores nationwide, Maxi Zoo is dedicated to improving the lives of pets and their owners by fostering responsibility, continual learning, and customer focus.

Role Overview

We are seeking a Store Manager for our Ashbourne location to oversee daily store operations ensuring smooth, efficient, and profitable functionality. Reporting to the District Manager, you will drive revenue and control costs while promoting superior pet care and excellent customer service.

Key Responsibilities

• Ensure compliance with store processes and guidelines to optimize operational efficiency and decision-making.
• Achieve company KPIs, manage cash and stock audits, control personnel costs, and monitor sales performance.
• Lead and motivate your team, fostering a supportive and respectful environment to drive staff growth and engagement.
• Maintain product availability, implement planograms, and manage accurate inventory control.
• Enhance customer engagement by setting an example in providing outstanding service.
• Maintain brand integrity by ensuring excellent animal welfare standards at all times.

Candidate Profile

• Demonstrated success in retail store management.
• Holder of a full driver’s license and access to own transport.
• Track record of successfully meeting KPIs.
• Strong leadership qualities combined with savvy business insight.
• Excellent organizational, communication, interpersonal, and customer service abilities.

Employee Benefits

• Competitive salary package with monthly KPI-linked bonuses.
• Recognition as a Great Place to Work certified employer.
• Generous employee discounts: up to 40% in stores and 20% in salons.
• Comprehensive paid leave including sick leave, annual leave starting at 21 days (rising to 23 days after six years), bank holidays, maternity/paternity leave.
• Referral incentives through a 'refer a friend' program.
• Career advancement prospects, emphasizing internal promotion and professional development.
• Supportive community environment sharing a passion for animals.
• Access to educational opportunities and employee assistance programs.
• Participation in Cycle to Work scheme.