Stocker - Aisle

Job Overview

The Stocker role is responsible for delivering timely and courteous service to customers while ensuring shelves are well-stocked and aisles remain clean. This position operates within the Floor Department under supervision of floor management personnel and is designated as non-exempt.

Key Responsibilities

• Provide friendly and prompt customer service.
• Unload boxes from pallets, place items on shelves, open boxes, and replenish single items.
• Rotate products to ensure freshness and prevent expired merchandise.
• Organize and front-face products to maintain visual appeal.
• Conduct necessary inspections compliant with HACCP standards.
• Assist in daily inventory reviews focusing on product rotation to reduce shrinkage and damage.
• Verify shelf pricing accuracy reflecting current market conditions.
• Maintain aisle cleanliness through regular scheduled maintenance including scrubbing and cleaning under pallets.
• Regularly monitor the floor for safety hazards and promptly manage spills and debris removal.
• Notify supervisors quickly regarding low or out-of-stock items.
• Perform additional duties and support other departments as required.

Qualifications and Skills

• Strong communication skills for effective interaction with customers, coworkers, and supervisors.
• Basic literacy in reading and arithmetic.
• Dedication to company values and exceptional customer service commitment.

Physical Demands

• Use of steel-toe boots required.
• Ability to lift and carry up to 50 lbs frequently and overhead carry of 50 lbs.
• Repeated lifting/carrying tasks requiring 20 to 50 lbs capacity multiple times per hour.
• Horizontal push and pull strength up to 500 lbs.
• High agility, manual and finger dexterity (80-100%).
• Physical postures include constant standing/walking, frequent bending/stooping, occasional reaching, climbing, kneeling, and squatting.

Work Environment

• Predominantly moderate temperatures with some exposure to refrigerated and freezer areas.
• Presence of moving equipment such as forklifts, electric pallet jacks, and scooters.