Stock Assistant - CHANEL

Role Summary

The Stock Assistant operates within a dynamic, fast-paced context, playing a key role in the effective stock management of the Boutique. They uphold a high level of professionalism to reinforce CHANEL's standing as the pinnacle of luxury. By blending excellent customer service, team collaboration, and a results-driven mindset, this role supports enhancing the boutique's commercial success aligned with the brand's image strategy. Reporting to the Operations Manager, the Stock Assistant focuses on supporting sales floor operations to ensure exceptional customer experiences.

Key Responsibilities

• Oversee and coordinate stock-related tasks including receiving and verifying deliveries, managing customer pre-orders, handling discontinued items, monitoring invoices and packaging, product re-labeling, and organizing sales events.
• Accountable for performing and ensuring accurate inventory processes according to established protocols, including periodic rotating inventories by product category, annual stock audits, and inventory checks of off-site stock.
• Propose improvements to management aimed at refining operational workflows, enhancing supply chain systems, and optimizing logistics setups.
• Conduct regular stock evaluations to generate actionable insights to boost efficiency.
• Lead and facilitate Morning Brief sessions as necessary.

Candidate Profile

• Proven background in an equivalent stock management role within the luxury fashion sector.
• Expertise in inventory control with strong technical competence.
• Highly organized, methodical, with solid analytical and synthesis abilities.
• Flexibility to thrive in a constantly evolving work environment.
• Capable of managing urgent situations effectively with a solution-driven approach.
• Dedicated to delivering excellent customer service.
• Proficient in computer usage, particularly MS Office suite, emphasizing Excel.
• Strong command of English both written and verbal.
• Keen fashion sense combined with cultural sensitivity.