Steward Helper

About Fairmont Hotels & Resorts

Be part of a prestigious network spanning 90 exceptional properties worldwide, ranging from scenic beaches in Hawaii to pristine Canadian national parks, historic London landmarks, and the deserts of the UAE. Fairmont Palliser in Calgary, a cornerstone since 1914, symbolizes timeless service excellence and community connection. Our workplace merges tradition and innovation, fostering career growth and empowerment for all team members.

Role Overview

We are seeking a Steward Helper to join our luxury hospitality team at Fairmont Palliser. Reporting to the Chief Steward, you will support team members and assist in preparing outstanding cuisine, ensuring a pristine and efficient Food & Beverage environment.

Key Responsibilities

• Provide consistently courteous, professional, and proactive service to guests and colleagues.
• Maintain a clean, safe work environment adhering to Health & Safety regulations and possessing the required knowledge to work securely.
• Adhere strictly to all food safety and hygiene standards, completing accurate temperature logs.
• Ensure all Food & Beverage areas, including staff cafeteria and Fairmont Gold Lounge, are sanitary and well-maintained.
• Perform daily cleaning tasks for all F&B back areas and equipment.
• Handle operation of dishwashers and replenish equipment across Food and Beverage locations.
• Follow correct recycling and composting procedures.
• Support kitchen staff with food delivery when necessary.
• Understand and apply WHMIS standards.
• Comply with hotel sustainability initiatives, including food waste reduction programs.
• Perform additional duties as assigned.

Qualifications and Skills

• Previous experience of at least one year in a similar role is advantageous.
• Able to manage fast-paced, high-volume kitchen tasks with efficiency.
• Capable of multitasking and managing responsibilities promptly.
• Demonstrates strong organizational abilities.
• Possesses the capacity to work collaboratively and motivate a culturally diverse team.
• Energetic, proactive, self-motivated, outgoing, and a cooperative team player.

Additional Details

Employee Benefits: Enjoy a variety of exclusive perks including complimentary upgrades, extended and discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and other luxury benefits. The role includes a comprehensive benefits package with health, paramedical, dental, vision, life, and disability insurance options, as well as company-matched pension plans, RRSP and TFSA plans. Staff receive complimentary meals during their shifts.

Our Core Values:

• Respect: Valuing the individuality, needs, and ideas of others with fairness and dignity.
• Excellence: Fostering genuine connections and making people feel valued.
• Belonging: Embracing diversity and supporting one another.
• Empowerment: Encouraging initiative and creating memorable experiences.
• Integrity: Building trust through authenticity and mutual respect.

Diversity & Inclusion Commitment: Fairmont strives to cultivate an inclusive and diverse workforce welcoming applicants from all backgrounds.

Eligibility: Candidates must have legal authorization to work in Canada; unfortunately, the hotel cannot sponsor work permits.