Steward

About Us

The Westin at The Woodlands, situated conveniently in The Woodlands Waterway Square, is near Market Street and the Cynthia Woods Mitchell Pavilion, making it a prime choice for both business and leisure travelers. HEI Hotels & Resorts attributes its success to its employees and commits to providing them with fair compensation, benefits, state-of-the-art tools, training, and ongoing support to foster excellence. HEI values diversity and encourages candidates with varying backgrounds and experiences, including U.S. military personnel, to apply.

Compensation

Hourly wage is set at $17.00. Please note this role is not eligible for tips, service charges, or discretionary performance bonuses.

Role Overview

The Steward supports the Stewarding Supervisor and restaurant teams by efficiently maintaining cleanliness and organization within the Food and Beverage outlets.

Key Responsibilities

• Sort soiled dishware promptly and carefully to ensure proper cleaning by dish or pot machines.
• Utilize physical strength and stamina effectively, given the high activity demands.
• Maintain the cleanliness and water levels of the dish machine as per hotel standards.
• Operate burnishing equipment to ensure silverware has the correct finish.
• Remove tarnish and polish silver items to uphold appearance standards.
• Clean kitchen utensils such as kettles, tilt skillets, pots, and pans promptly to support kitchen operations.
• Adhere to attendance policies and maintain consistent availability.
• Fulfill any additional job duties as required.

Qualifications & Skills

• Familiarity with service ware maintenance aimed at enhancing guest experience.
• Ability to handle physical tasks such as pushing or pulling service carts weighing up to 150 pounds, and transporting goods up to 200 pounds with or without reasonable accommodation.
• Strong verbal and written communication abilities.
• Adaptable communication skills to effectively engage with supervisors, colleagues, and the public.

Benefits

HEI Hotels & Resorts offers a comprehensive benefits package supporting physical, mental, and financial wellbeing. These include medical, dental, and vision insurance; vacation, sick, and holiday leave; pet insurance; supplemental life insurance for employees and family; disability coverage; a 401(k) savings plan with matching contributions; and employee discounts on hotels and other services. Details vary based on location and employment type.

Diversity & Inclusion

HEI Hotels & Resorts is an equal opportunity employer committed to evaluating applicants without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected categories.