Staff Data Analyst

About the Company

Coupang is a rapidly expanding e-commerce company known for revolutionizing the shopping experience by making it easier and more efficient. Combining the agility of a startup with the backing of a major global public firm, Coupang pushes boundaries to innovate across commerce, providing exciting opportunities to make impactful contributions. The company culture is entrepreneurial and fast-paced, focused on driving substantial growth and groundbreaking services.

Job Summary

The Staff Data Analyst focusing on Pricing and Retail Analytics will play a critical role in guiding data-backed decision-making at Coupang. Responsibilities include maintaining high-quality reporting standards, generating valuable insights, and supporting algorithm development for key business domains in a dynamic environment. Collaboration with multiple teams such as Pricing, Retail Commerce, Third-Party Commerce, and Promotions is central to the role, as is end-to-end project ownership from planning to delivery.

Key Responsibilities

• Develop and maintain pricing decision support systems and analyze trends to inform business strategy.
• Enhance existing reports and systems related to pricing and promotions ensuring accuracy and timeliness, while staying current with emerging technologies.
• Support strategic business planning through data-driven insights, contributing to metric formulation and product strategy.
• Address complex analytical problems independently with urgency, influencing product development and overall strategy through data findings.
• Take lead on projects spanning pricing, retail, and promotions, ensuring consistent delivery of quality results on schedule.
• Effectively translate complex data into understandable insights for diverse audiences, both technical and non-technical.
• Clarify project goals, challenge assumptions, and ensure alignment with business objectives and timeframes.
• Foster a culture of excellence and continuous learning within the analytics team by sharing expertise and promoting ownership.

Required Qualifications

• At least 8 years of experience in business analytics along with a degree in a quantitative discipline.
• Advanced proficiency in SQL for data manipulation and analysis; experience with Python, R, or equivalent languages for complex analytics; strong skills in data visualization platforms such as Tableau or PowerBI.
• Solid understanding of statistical methods and algorithm development applied to business data for actionable outcomes.
• Demonstrated organizational skills with the ability to manage multiple projects, keep clear documentation, and think systematically.
• Excellent business acumen paired with the ability to translate goals into effective data strategies and guide analytical efforts towards impactful decisions.
• Strong problem-solving skills capable of navigating ambiguous scenarios proactively and improving processes continuously.
• Outstanding verbal and written communication, able to liaise effectively with stakeholders at various levels and simplify complex data insights.
• Self-motivated with a high degree of ownership and urgency, comfortable working independently in a rapidly evolving setting.

Preferred Qualifications

• Over 8 years of experience with a Master’s or PhD in a quantitative field.
• Prior work in retail, e-commerce, or a comparable data-centric, fast-moving sector, with familiarity in pricing and promotional strategies.
• Experience with big data frameworks like Hadoop and Spark; proficient in workflow tools like Airflow and version control systems such as GitHub.
• History of collaborating directly with executive leadership, providing strategic data insights that influence high-level decisions.
• Leadership experience in technical teams, with proven capability to manage projects and mentor team members toward successful delivery.

Additional Information

• Recruitment process involves application review, phone screening, onsite or virtual onsite interview, and final offer.
• The process and schedule may vary and applicants will be informed via their provided contact details.
• Open exclusively to Singapore Citizens and Permanent Residents.
• Positions may close early if filled; offers may be withdrawn if false information is detected.
• Preferential hiring practices may apply for those eligible for employment protection under laws.
• Job responsibilities and titles may be adjusted based on candidate qualifications prior to offer confirmation.
• Employment may be contingent on meeting required legal certifications and qualifications.

Privacy Notice

Coupang manages personal information in accordance with their published application privacy policy.