Spa Service Expert

About the Role

Join Westin Hotels & Resorts in Doha, Qatar, as a Spa Service Expert responsible for supporting various key spa functions. This role plays a crucial part in delivering an exceptional, memorable spa experience for guests by offering a broad range of spa-related services. Whether promoting spa offerings, managing retail sales, scheduling and confirming appointments, answering service-related inquiries, registering guests, or processing payments, this position ensures these interactions positively contribute to the guest experience.

Key Duties and Work Environment

The Spa Service Expert maintains a safe working environment by adhering to company policies and procedures. Upholding quality standards, professional appearance, and effective communication is essential at all times. The role demands physical stamina, including prolonged standing, sitting, and walking on uneven or slippery surfaces. Activities may include moving, lifting, pushing, pulling, and placing objects weighing up to 10 pounds unassisted and up to 25 pounds with assistance. Bending, twisting, reaching above and below knee level are other physical duties. Performing all tasks diligently and assisting in other reasonable duties is vital for guest satisfaction and business success.

Preferred Qualifications

• Education: High school diploma or equivalent General Educational Development (GED) certificate.
• Prior work experience related to the role is not mandatory.
• No supervisory experience required.
• No licenses or certifications needed.

Diversity and Inclusion Commitment

Westin and Marriott International are dedicated to providing equal employment opportunities, welcoming all applicants, and facilitating access to job openings. They actively foster an inclusive environment valuing associates’ diverse backgrounds, talents, and experiences. Discrimination on the basis of disability, veteran status, or protected characteristics by law is strictly prohibited.

Company Philosophy

Westin aims to empower guests to regain control and enhance their wellbeing during travel, helping them become their best selves. To fulfill this mission of becoming the leading wellness brand in hospitality, Westin seeks passionate, committed employees who embrace wellness practices both on and off the job. Ideal candidates are enthusiastic, active, proud of their wellbeing habits, optimistic, and adventurous. Employees are encouraged to thrive, find their purpose, join a phenomenal global team, and become their best versions.