Software Implementation Specialist – Xempus Enterprise

About the Role

We are seeking a Software Implementation Specialist to strengthen our team and drive the implementation and continued development of our broker management software Xempus Enterprise. In this role, you will collaborate closely with our business units and software service provider.

Key Responsibilities

• Drive the tailored implementation of Xempus Enterprise in collaboration with the team.
• Serve as communication liaison between internal departments and Xempus Deutschland GmbH.
• Gather functional and process requirements, design and evaluate potential solutions based on existing configuration options within Xempus.
• When necessary, prepare requirement specifications for enhancements or further development of Xempus.
• Conduct structured, focused testing prior to go-live and produce documentation to ensure clear traceability.

Candidate Profile

• Completed vocational training as insurance clerk, insurance specialist, or comparable qualification.
• Experience and knowledge in the field of occupational pensions (betriebliche Altersversorgung, bAV).
• Strong technical aptitude with the ability to provide pragmatic solutions for complex issues.
• High level of self-motivation and willingness to deeply engage with the complexities of Xempus Enterprise and configure generic processes to serve a broad client base.
• Team-oriented mindset; motivated, helpful, and collaborative to achieve shared goals.
• Fluent in German and proficient in English.

Benefits

• Flexibility in work location with mobile working options, flexible hours, well-equipped offices in central locations, 30 days vacation plus various special leave days.
• Benefits including subsidies for Germany-wide public transport ticket, job bicycles and company cars, discounts on numerous sports and wellness services, partnership with childcare and senior care provider heynanny, and access to a large discount portal.
• Secured payments such as employer-funded occupational pension schemes, capital-forming benefits, discounted terms for disability and direct insurance, and group accident insurance.
• Opportunities for personalized development and training within a secure, international corporation.
• Inclusive workplace culture emphasizing diversity, equity, and inclusion as lived values ensuring all employees feel welcome.

Additional Information

Mercer is a leading global consultancy focusing on people and investment advisory, supporting clients in achieving growth and transformation goals worldwide. We operate in 43 countries with nearly 25,000 employees and are a subsidiary of Marsh McLennan. We promote an inclusive environment welcoming diverse backgrounds across all spectrums including age, ethnicity, gender, disability, and more. Our employment offers hybrid work models combining flexibility with collaborative office presence, including weekly team anchor days as needed.