MongoDB

Software Engineer 3

MongoDB

Sydney, New South Wales, Australia · Full Time

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Experience
4+ yrs
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About the Role

We are seeking a Software Engineer 3 to advance the deployment of Voyage's embedding models, which support semantic search, retrieval, and AI-driven experiences, beyond MongoDB Atlas into various platforms where customers operate their workloads. You will be part of the Search and AI Platform team, collaborating closely with engineers developing Voyage's native inference capabilities. Our objective is to deliver consistent Voyage model performance across cloud marketplaces, third-party inference providers, and self-managed environments.

Key Responsibilities

  • Adapt and optimize the model server running Voyage's embedding and reranking models to enhance inference speed, consistency, and runtime stability across multiple environments.
  • Deploy and maintain new Voyage models for delivery beyond MongoDB Atlas by managing packaging, configuration, and workflows for AWS, Azure, GCP, and other platforms.
  • Develop validation processes to ensure third-party deployments precisely mirror first-party behavior in terms of correctness, correlation, and performance.
  • Integrate operational features including structured logging, metrics, diagnostic tools, and health monitoring utilizing Prometheus and OpenTelemetry.
  • Troubleshoot issues spanning model servers, container configurations, deployment workflows, and partner cloud setups.
  • Collaborate with Voyage’s model-serving teams and coordinate with GTM, SAs, TSEs, and strategic customers to manage complex external deployments.

Candidate Profile

  • Minimum of 4 years experience designing backend systems, infrastructure tooling, and continuous integration environments.
  • Proficient in programming languages such as Python or Go, with a focus on software performance and reliability.
  • Hands-on experience working with cloud platforms like AWS, Azure, or GCP, along with containerization and Kubernetes orchestration.
  • Strong debugging skills across full stacks including code, runtime environments, model servers, configuration, and external dependencies.
  • Knowledgeable about machine learning model serving and inference runtime concepts, even if not directly deploying models.
  • Excellent communication abilities and thrives in ambitious, collaborative cross-team initiatives.
  • Driven to ensure dependable operation of Voyage's AI models wherever customers choose to deploy them.

Desirable Skills

  • Experience in production deployment or maintenance of ML model servers or inference runtimes such as vLLM, Triton, or TGI.
  • Familiarity with observability toolsets including Prometheus, Grafana, and OpenTelemetry.
  • Experience releasing software through cloud marketplaces or partner/self-managed channels.
  • Contributions to open-source projects related to ML serving or deployment infrastructure.

Why Join MongoDB

  • Take ownership of expanding how Voyage’s AI models are delivered beyond Atlas—a critical and rapidly expanding platform segment.
  • Engage in diverse engineering challenges including model server inference, continuous integration pipelines, observability, and cloud ecosystem integrations.
  • Work collaboratively with ML and platform teams to bring new AI models to market.
  • Join a culture that values ownership, pragmatic decision-making, sound technical judgment, and clear communication in complex situations.

About MongoDB

MongoDB is a company built for ongoing change, enabling customers and employees to innovate rapidly. Our unified, cloud-native data platform, MongoDB Atlas, supports major cloud providers such as AWS, Google Cloud, and Microsoft Azure, empowering businesses in AI and other domains. With a global presence and over 67,000 customers—including 75% of the Fortune 100—we’re shaping the future of software development.

We prioritize a supportive culture fostering personal and professional growth, including employee affinity groups, fertility assistance, and generous parental leave programs. MongoDB is committed to providing accommodations for applicants with disabilities throughout our hiring process. We are an equal opportunity employer.

Additional Information

This role is based in Sydney and supports a hybrid work model. Candidates must be located locally to participate effectively.

How they work

Communication Teamwork & Collaboration Problem Solving Adaptability Accountability

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