Service Centre Representative

About Canon Business Services (CBS)

At CBS, we are a technology solutions partner dedicated to helping organizations in Australia, New Zealand, and the Philippines overcome challenges and seize opportunities by leveraging smart technology, business processes, and workplace solutions. Our unique solutionist mindset means we don't settle for quick fixes but take a deep dive to understand client needs, fostering trusted partnerships that deliver meaningful, lasting value.

Joining CBS offers you the opportunity to collaborate with experts, contribute to impactful projects, and grow your career in a supportive environment focused on innovation and results.

Role Overview

Based at the client’s corporate office in Christchurch, this key position supports front and back office functions within the Service Delivery team. The role encompasses various duties across mailroom management, reception, general administration, and client services, providing flexibility to meet workplace needs.

Working hours are Monday to Friday with flexibility between 7 am and 6 pm. Casual opportunities are also available.

Key Duties

• Manage daily service centre operations efficiently.
• Prepare and set up meeting rooms as required.
• Handle mailroom and photocopying responsibilities.
• Oversee vehicle and carpark coordination.
• Perform general administrative tasks to support the team.
• Respond promptly to emails, Teams messages, and phone inquiries.
• Deliver exceptional customer service to both internal and external stakeholders.
• Engage in occasional heavy lifting tasks as necessary.
• Ensure adherence to Canon and client Health & Safety guidelines.

Preferred Candidate Attributes

• Reliable, adaptable, and proactive team player.
• Experience in customer service or hospitality sectors.
• Maintains a high standard of personal appearance.
• Possesses a positive attitude and collaborates effectively with colleagues.
• Excellent verbal and written communication capabilities.
• Strong organizational and multitasking skills.
• Proficient with MS Office applications including Word, Excel, PowerPoint, and Outlook.
• Physically capable of lifting heavy items when required.
• Holds a valid Driver’s License.

Inclusion & Work Culture

We are committed to fostering an inclusive workplace that respects diversity across all dimensions including culture, age, ability, beliefs, sexual orientation, and gender identity. Flexible working arrangements may be offered to support work-life balance. All applicants must be legally authorized to work in New Zealand.