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Job description
About Us
Base360.ai is a leading AI-driven operating system designed specifically for short-term rental businesses. Originating from The Flex, an eight-figure short-term rental operator using its own software, Base360.ai now operates as an independent platform serving property managers worldwide. It consolidates reservations, communication, pricing, payments, cleaning, maintenance, and reporting into a single system, enabling automation, cost reduction, revenue growth, and portfolio scaling.
Role Overview
As a Senior Software Engineer, you will architect and scale Base360.ai’s platform, creating products and automation that directly benefit property managers, their teams, and guests. Your focus will cover the entire short-term rental lifecycle, driving innovations from booking and pricing to guest stays and operational reporting.
Key Responsibilities
- Design and develop scalable applications, APIs, and services supporting core functions such as reservations, availability, payments, pricing, and guest management.
- Create event-driven automation workflows to handle repetitive tasks like cleaning schedules, check-in instructions, and owner statement generation.
- Develop AI-powered features employing large language models and agents to automate guest interactions, maintenance triage, pricing insights, and portfolio management.
- Architect an API-first platform for seamless integration with internal systems, booking channels, third-party partners, and customer solutions.
- Build and maintain integrations with key platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and others.
- Deploy and manage cloud-native, serverless infrastructure focused on reliability, scalability, and global expansion.
- Address complex operational challenges such as real-time reservation sync, dynamic pricing, smart lock management, automated guest communications, operational forecasting, maintenance automation, financial workflows, and AI monitoring.
- Lead projects end-to-end, from problem definition through architecture, implementation, deployment, and continuous improvement.
- Apply senior engineering expertise in making technical decisions, conducting code reviews, and ensuring high system reliability.
Desired Experience and Qualities
- Proven experience building and owning production-level software systems.
- Familiarity with frameworks like FastAPI, Python, React or similar technologies.
- Strong grasp of API design, distributed systems, and cloud architectures.
- Expertise in designing scalable backend systems and robust data models.
- Ability to independently take decisions and demonstrate strong problem-solving skills combined with a product-focused mindset.
- Curiosity and enthusiasm for AI, automation, and operational efficiency.
- Proactive attitude emphasizing rapid delivery and learning from user feedback.
- Balance between fast shipping of features and ensuring maintainability and reliability.
Bonus Skills
- Knowledge of short-term rental, hospitality technology, or property management systems.
- Experience with multi-tenant SaaS platforms and marketplace models.
- Familiarity with booking channel integrations and AI-driven workflow automation.
- Background in event-driven architectures, Supabase, and AWS serverless environments.
Technical Stack
- Python, FastAPI, React, TypeScript
- Supabase, PostgreSQL
- AWS and serverless infrastructure
- OpenAI APIs, Twilio, Stripe
- Docker, GitHub Actions
Success Metrics for the First Year
- Automated key short-term rental workflows effectively.
- Significant reduction in manual administrative tasks for property managers.
- Reliable data synchronization across reservations, availability, payments, and operating systems.
- Deployment and ongoing support for new integrations.
- Regular use of AI-powered workflows in customer operations.
- Platform scalability supporting more operators and properties without compromising performance.
- Enhanced customer growth, guest experience, and profitability through Base360.ai.
Why Join Base360.ai?
- Work on impactful solutions addressing real challenges faced by short-term rental operators.
- Enjoy autonomy and responsibility to shape technical decisions and system delivery.
- Engage closely with founders and influence product and technical strategy.
- Accelerate learning through tackling practical problems in software, AI, automation, and hospitality.
- Competitive compensation with substantial performance incentives.
- Fully remote work embracing outcome-focused culture.
Important Considerations
- This position is not suitable for those preferring slow-paced corporate settings or narrowly scoped roles.
- Applicants should be comfortable taking full ownership and accountability for their work quality and delivery.
Level
Senior