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Job description
About Base360.ai
Base360.ai is an AI-powered operating system tailored for short-term rental businesses, enabling property managers to automate their operations efficiently. Originating from The Flex, a highly successful short-term rental operator, Base360.ai is now offered as an independent platform serving rental operators worldwide. It integrates critical functions such as reservations, guest communications, pricing, payments, cleaning, maintenance, and reporting into a unified platform to reduce manual tasks, lower expenses, boost revenues, and scale rental portfolios.
Responsibilities
As a Senior Software Engineer, you will be instrumental in designing and scaling Base360.ai, crafting customer-facing applications, automation engines, AI-enabled workflows, and integrations that enhance property management efficiency. You will cover the entire rental lifecycle including listing distribution, pricing, booking, guest stays, operations, and financial reporting.
- Architect and implement scalable applications, microservices, and APIs that manage reservations, pricing, payments, guest experience, and property operations.
- Create event-driven automation workflows to reduce repetitive tasks like scheduling cleanings, sending check-in details, and generating owner statements.
- Develop AI-powered systems that leverage large language models and AI agents to automate guest communication, maintenance triage, pricing decisions, and portfolio management.
- Design API-first architectures to integrate internal services, booking channels, third-party providers, and client systems.
- Build and maintain integrations with platforms such as Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, among others.
- Deploy and manage reliable, performant cloud-native infrastructure supporting global growth across multiple property management businesses.
- Solve complex operational challenges including real-time reservation synchronization, dynamic pricing intelligence, smart lock and key management, automated guest communication, operational forecasting, cleaning and maintenance automation, owner reporting, and AI-powered monitoring.
- Take ownership of projects from problem analysis through architecture, development, deployment, and continuous enhancement.
- Provide senior technical leadership through sound architectural decisions, code reviews, and ensuring system reliability.
Required Skills and Qualifications
- Proven experience delivering production-quality software systems.
- Familiarity with FastAPI, Python, React, TypeScript, or similar frameworks.
- In-depth knowledge of API design, distributed systems, and cloud infrastructure.
- Experience in designing scalable backend systems and robust data schemas.
- Ability to work independently and make critical technical decisions.
- Strong problem-solving aptitude and a product-oriented mindset.
- Keen interest in AI, workflow automation, and operational efficiencies.
- A proactive attitude focused on shipping features and learning from real user feedback.
- Capability to balance rapid delivery with maintainability and system reliability.
Preferred Experience
- Background in short-term rentals, hospitality technology, or property management software.
- Experience building multi-tenant SaaS platforms.
- Knowledge of marketplace business models and channel booking integrations.
- Familiarity with AI agents and event-driven architecture methodologies.
- Experience working with Supabase and AWS serverless infrastructure.
Success Indicators Within 12 Months
- Successfully automate core rental workflows to reduce manual administrative effort.
- Ensure reliability in data synchronization for reservations, availability, payments, and operations.
- Deploy and maintain new third-party integrations with high reliability.
- Integrate AI-powered workflows seamlessly into daily usage by customers.
- Support platform scalability to accommodate more operators and properties without loss of performance.
- Facilitate business growth for customers by improving guest experiences and profitability.
Why Join This Team?
- Opportunity to build impactful technology that addresses significant challenges in short-term rental operations.
- Autonomy and responsibility for technical decisions and code quality.
- Work in a compact team directly collaborating with founders, influencing product and technology direction.
- Accelerated learning by tackling diverse challenges spanning software, AI, automation, and hospitality.
- Competitive compensation with potential upside for outstanding results.
- Flexible, remote-first work environment focused on outcomes rather than hours.
Candidate Fit and Exclusions
- This role suits individuals who thrive in a dynamic environment and embrace broad product involvement.
- Applicants who prefer slow-paced, narrowly scoped tasks with heavy oversight should consider other opportunities.
- Candidates must be willing to take ownership and accountability for quality and delivery.
Level
Senior