Senior Manager - Sales I

Job Overview

This role involves actively pursuing and managing group and catering sales opportunities with substantial revenue potential. The Senior Manager will oversee group/catering business that is not managed through the Event Booking Center (EBC), focusing on maximizing revenue by upselling and ensuring proper and timely turnover of business for service delivery. The position is dedicated to fostering guest loyalty through excellent service throughout every interaction.

Core Responsibilities

• Target and penetrate group and catering accounts or market segments through proactive solicitation and account saturation.
• Collaborate with group/catering partners to effectively handle business opportunities.
• Respond to group/catering inquiries outside EBC parameters or manage all such opportunities if no EBC exists.
• Identify and secure new group/catering clients to meet personal and property revenue goals.
• Develop and implement strategic group/catering sales plans, including creative catered event proposals.
• Maximize revenue potential through upselling packages and innovative food and beverage options.
• Conduct market analysis of competitors, economic trends, and supply-demand dynamics to inform sales strategy.
• Negotiate contracts using advanced selling and bargaining techniques to close deals advantageous to property goals.
• Build, maintain and enhance customer relationships to encourage repeat business through calls, events, familiarization trips, and trade shows.
• Provide outstanding customer service in line with brand standards, ensuring customer satisfaction and loyalty before and during events.
• Partner with off-property sales channels to align and complement sales activities, avoiding duplication.
• Manage relationships with internal and external stakeholders and utilize sales support resources effectively.
• Perform ancillary duties such as site inspections, contract creation, proposal generation, and customer correspondence to support operational execution of booked business.

Candidate Profile

• Education: Either a high school diploma or GED with a minimum of 2 years experience in sales, marketing, guest services, or front desk roles; OR a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related fields, with no prior experience required.

Additional Information

Job Number: 26110267
Category: Sales & Marketing
Location: Building No. 153 Street No. 347, Lusail, Qatar
Work Schedule: Full Time
Position Type: Management
Employment: Contract
Remote Work: Not applicable (Onsite position)

Le Méridien Hotels & Resorts celebrates diverse rich cultures with a focus on cosmopolitan curiosity and elegant, authentic guest service inspired by European art de vivre. The brand seeks curious, creative individuals who value connection and crafting memorable experiences. Joining Le Méridien means becoming part of a global portfolio under Marriott International, promoting inclusion and equal opportunity regardless of background or protected status.