Senior Case Manager - Workers' Compensation

About DXC Technology

DXC Technology's Insurance Software and BPS (ISB) division delivers advanced software solutions and AI-driven services to modernize insurers worldwide. As a leader in core insurance platforms, ISB supports Life & Annuity, Property & Casualty, and Specialty insurance sectors by transforming policy, underwriting, and claims management systems that millions depend on.

Role Overview

The Senior Case Manager for Workers' Compensation will lead the management of workers' compensation claims within a self-insured framework, ensuring injured employees receive appropriate medical care and facilitating their safe return to work. The role also demands compliance with relevant laws and active coordination among medical providers, employees, and company management to maintain workplace safety and operational efficiency.

Key Responsibilities

• Supervise all activities pertaining to workers' compensation claims for injured staff.
• Coordinate medical treatments and rehabilitation efforts in compliance with legal standards.
• Manage and promote return-to-work initiatives to ensure safe and timely reintegration.
• Collaborate effectively with healthcare providers, employees, and management teams.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, Nursing, or a related discipline is preferred.
• At least two years of hands-on experience managing workers' compensation cases, ideally within a self-insured context.

Essential Skills and Competencies

• Comprehensive understanding of workers' compensation regulations and legislative requirements.
• Strong skills in communication and interpersonal relations.
• Capability to handle multiple cases simultaneously and prioritize workload efficiently.
• Proficiency in Microsoft Office programs.
• Analytical aptitude for evaluating complex information and making decisions.
• Exceptional attention to detail and organizational abilities.
• Problem-solving skills to address challenges promptly.
• Empathy to support injured employees compassionately.

Work Culture and Benefits

• Inclusive and supportive company culture emphasizing belonging and corporate citizenship.
• Resources for onboarding and continuous professional development through DXC University.
• Referral rewards for introducing new hires.
• Flexible leave options, including purchased leave, to balance work and life.
• Volunteer days dedicated to charitable activities and emergency services.
• Employee Assistance Program supporting personal and family well-being.
• Additional benefits such as novated leasing, discounted health insurance, paid parental leave, and other discounts.

Diversity and Inclusion

DXC Technology is an equal opportunity employer embracing diverse backgrounds and promoting an inclusive workplace where employees can be their authentic selves. Reasonable accommodations are provided within company policy to candidates with disabilities.

Work Environment

The company encourages in-person collaboration while allowing flexibility to support productivity, individual preferences, and personal circumstances, fostering a workplace where everyone thrives.

Important Notice

Be aware of recruitment scams falsely claiming to be from DXC Technology. The company does not ask for payments or purchase of equipment during recruitment and does not offer employment via social media.