- Experience
- Any
- Salary
- INR 25,000 – INR 45,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Aspire Teleservices is seeking an experienced HR Manager or HR & Admin Manager to join their team located at D-228, Sector 74, Mohali, Chandigarh, India. This role is tailored for a professional with a background in the BPO or contact centre industry who is ready to manage comprehensive human resource functions within a fast-paced environment.
Key Responsibilities
- Oversee large-scale recruitment efforts for customer support agents, trainers, and quality analysts utilizing job portals, social media, and local recruitment drives.
- Manage HR operations including employee onboarding paperwork, monitoring attendance and leave records, and supporting payroll processing.
- Liaise closely with Training, Quality, and Operations Managers to ensure workforce requirements and staffing service level agreements are met effectively.
- Serve as the primary point of contact for resolving employee grievances, implementing workplace policies, and facilitating engagement programs.
Qualifications and Skills
- Significant previous experience in HR recruitment and generalist management within BPO or customer support sectors.
- Excellent command of spoken and written English with strong interpersonal and negotiation skills.
- Extensive knowledge of recruitment channels including digital job portals, employee referral systems, and handling high-volume walk-in interviews.
- Demonstrated ability to efficiently organize and manage multiple priority tasks and administrative responsibilities concurrently.
Additional Information
- The salary package offered is competitive and aligned with industry standards, providing opportunities for growth toward regional leadership roles.
- The company promotes a supportive and transparent workplace culture fostering seamless collaboration in its evolving contact centre environment.
- Preference is given to candidates who can join immediately.
Application Process
Candidates interested in applying are encouraged to send an up-to-date resume directly via email or reach out via WhatsApp. The contact details are hr@aspireteleservices.com (subject: Application: HR Manager - Mohali) and WhatsApp number +91 7696996788.