Senior Business Analyst

About the Role

Based at Homebush West and reporting to the Business Analyst Manager, this position requires collaborating closely with internal business stakeholders and the IT department to produce business case outcomes compliant with company standards and obtain senior stakeholder approval. Responsibilities include contributing to key project deliverables within the established project delivery framework such as business cases, solution concept designs, and training documentation.

Key Responsibilities

• Gather and document detailed business requirements and conduct thorough analysis.
• Plan and oversee the user acceptance testing (UAT) phase throughout project lifecycles.
• Model existing and future business processes and capture both functional and non-functional requirements.
• Manage and facilitate business user acceptance testing activities, including preparing test scenarios.
• Build and maintain productive relationships with stakeholders to foster high customer satisfaction.
• Drive continual enhancements in business analysis methods, including refining processes, tools, and templates, while mentoring peers to uphold best practices.
• Collaborate with technical teams to support solution designs that reflect business and operational needs.
• Assist in preparing materials necessary for knowledge transition to production support teams.
• Provide domain and functional expertise to support pilot phases and hyper care for end-users.

Candidate Profile

• Significant experience as a Business Analyst on medium to large complex IT projects.
• Strong analytical and problem-solving aptitude, able to facilitate workshops and identify improvement opportunities.
• Skilled in producing structured business and project documentation supporting technology solution deployment.
• Excellent communication skills for effective engagement with business stakeholders.
• Familiarity with various project methodologies including waterfall, agile, and hybrid.
• Ability to ask incisive questions to fully understand process drivers.
• Effective multitasking and deadline prioritization.
• Extensive experience in managing complete user acceptance testing cycles.
• Collaborative approach to ensure business outcomes meet operational objectives.
• Degree qualification in IT, Business, or Engineering disciplines.

Benefits

• Access to Udemy's extensive online training library featuring over 5,500 courses.
• Company-funded parental leave for qualifying employees.
• Membership to Fitness Passport for wellness activities.
• Options for salary packaging and novated car leasing.
• Opportunities for professional growth and career advancement.
• Experience working with an iconic Australian brand with international presence across NZ, Asia, and Europe.
• A supportive workplace culture that values diversity and promotes work-life balance.
• Discounted purchase opportunities on a wide variety of products and services.
• Convenient onsite parking or easy access via a 10-minute walk from Flemington station.

Additional Information

This role is based onsite at Homebush West. Only applicants with legal authorization to work in Australia will be considered. Recruitment agencies are requested to refrain from applying as the company primarily fills vacancies through direct applications.