Security Officer

Overview

Become a pivotal part of a secure and welcoming retail setting with the role of Security Officer at M&S, located in Derby. This position offers a competitive hourly wage of £13.58 and guarantees more than 40 hours of work each week. It combines vigilant safety responsibilities with excellent customer service.

Key Responsibilities

• Maintain alertness and responsiveness in a dynamic retail environment, ready to act swiftly when required.
• Create a friendly atmosphere by greeting and assisting customers and supporting colleagues professionally.
• Protect the store from loss, handle incidents, identify risks, and ensure adherence to safety procedures.
• Utilize digital technology such as mobile reporting tools and body-worn cameras to aid operational efficiency and incident handling.
• Remain composed under pressure, expertly managing difficult and emergency situations with professionalism.
• Collaborate effectively with store staff to uphold store standards and assist in daily operations.
• Adapt flexibly to fast-changing retail conditions to support the store's operational needs.

Candidate Profile

• Prior experience in security roles is an advantage.
• Possessing a valid SIA licence is preferred but not mandatory.
• Excellent communication and interpersonal abilities.
• Calm, confident demeanor coupled with professionalism.
• Proactive decision-making skills, able to respond promptly and effectively.
• A genuine commitment to customer safety and service quality.

Additional Requirements

• Candidates must be able to produce a work history verifiable over the past five years within the UK.

Benefits and Perks

• Hourly wage of £13.58 with guaranteed overtime exceeding 40 hours per week.
• Access to a 20% colleague discount following qualifying periods.
• Company-funded renewal of SIA licences.
• Participation opportunities in Share Incentive Plan and Save As You Earn Scheme.
• Options for Cycle to Work Scheme and Life Assurance coverage.
• Childcare Voucher Scheme to support working parents.
• Virtual GP services for employees and their households via video or phone consultations.
• Financial wellness programs including early salary access and competitive loans through Salary Finance.
• Customizable benefits platform offering choices such as dental insurance, dining cards, coffee clubs, and discounted technology purchases.
• High street discounts available through a dedicated platform including retailers and gyms.
• Employee recognition program with awards and cash prizes up to £10,000.
• Commitment to career progression through diverse training and learning resources.
• Inclusive and accessible recruitment processes with support for candidates with disabilities or long-term conditions.

About the Employer

Mitie Cleaning & Hygiene Services is part of a leading UK facilities management and professional services company employing 84,000 people globally. The company has a diverse client base, including major banks, government sites, hospitals, and schools.