Second Cook, Pastry Kitchen

About Fairmont Hotels & Resorts

Be part of a prestigious global network spanning 90 exquisite properties across 30 countries, including future expansions. From tropical beaches to national parks and vibrant cities, Fairmont offers diverse luxury hospitality experiences.

Fairmont Palliser, located in Calgary, Alberta, is an iconic hotel with a rich history dating back to 1914, symbolizing elegance and warm hospitality. The hotel embraces innovation while valuing tradition and community engagement. It offers a workplace where careers flourish through connection, excellence, and purpose.

Role Overview

The Second Cook in the Pastry Kitchen will play a key role in crafting high-end desserts and pastries for multiple food and beverage venues and events. Reporting directly to the Pastry Chef, this position demands skill, dedication, and a passion for excellence to ensure guests enjoy premium offerings consistently.

Key Responsibilities

• Deliver courteous, professional, and proactive service to guests and colleagues at all times.
• Maintain uniformity in preparing and presenting all pastry items according to established hotel recipes and standards.
• Produce and serve quality products such as fresh scones, cakes, cookies, tarts, squares/bars, and tempered chocolate garnishes, following standard formulations.
• Possess comprehensive knowledge of menu items, including ingredients and allergy considerations.
• Support other kitchen areas and colleagues as needed to maintain seamless operations.
• Adhere rigorously to all kitchen policies, procedures, health and safety standards, and food safety regulations.
• Accurately complete temperature recording and maintain sanitation of kitchen appliances like refrigerators and freezers.
• Champion sustainability by following food waste reduction and diversion programs at the hotel.
• Promote strong cooperation between the kitchen team and other departments, especially within food and beverage services.
• Undertake additional duties as assigned.

Required Qualifications

• Minimum of two years’ experience in a kitchen environment, preferably within a hotel setting.
• Ability to work efficiently in a fast-paced, high-volume culinary environment.
• Comfort interacting with guests in public-facing areas.
• Effective communication skills, both oral and written, to clearly coordinate with colleagues and management.
• Demonstrated responsibility, accountability, and a proactive approach to work.
• Energetic, self-driven, outgoing, and a committed team player.

Additional Information

Employee Benefits:

• Access to exclusive colleague privileges, including complimentary room upgrades, extended and discounted stays at Fairmont and Raffles locations, plus dining and wellness offers.
• A comprehensive benefits package covering health, paramedical, dental, vision, life, and disability insurance for eligible employees.
• Company-matched pension plans alongside RRSP and TFSA options.
• Complimentary meals provided during shifts in the staff cafeteria.

Core Values:

• Respect – honoring the individuality, ideas, and needs of others with fairness and dignity.
• Excellence – creating genuine connections and memorable experiences.
• Belonging – embracing diversity and fostering team support.
• Empowerment – encouraging initiative to craft exceptional guest moments.
• Integrity – building trust through authenticity and mutual respect.

Diversity & Inclusion Commitment: Fairmont fosters an inclusive workplace where talent from all backgrounds can thrive.

Eligibility: must have legal authorization to work in Canada; the hotel cannot provide assistance for work permits.