Sample Receipt Officer

Company Overview

Join the ALS team and be a part of a global network dedicated to leveraging scientific testing and data insights to create a healthier future.

Role Summary

The ALS Environmental Division at Smithfield is actively seeking a highly organized Sample Receipt Officer to manage the initial point of contact in a busy laboratory setting. The role involves receiving, sorting, and logging samples, communicating effectively with clients, and facilitating smooth distribution of samples within the lab.

Key Responsibilities

• Assigning batch numbers to incoming samples promptly.
• Alerting Senior Chemists and Section Team Leaders about urgent samples or anomalies.
• Coordinating dispatch and receipt of freight, including sample and bottle orders.
• Communicating with ALS laboratories to resolve any discrepancies in sample paperwork or condition.
• Preparing sample receipt advice documentation.
• Managing subcontracted sample dispatches and customer-requested returns.
• Updating all relevant paperwork, including customer faxes or emails after consulting Senior Chemists about specified changes.
• Photocopying original Chain of Custody documents and related information for distribution.
• Preparing samples through sub-sampling or compositing as per customer or Customer Service instructions.
• Organizing samples systematically in the cool room after logging them.
• Maintaining cleanliness and order in sample refrigeration and storage areas.
• Ensuring timely storage and disposal of samples.
• Composing clear sample numbers and flow figures.
• Keeping records of eskies dispatched and received.
• Meeting any special customer or project requirements.
• Performing additional duties related to the role when requested.

Candidate Profile and Essentials

• A sincere interest and enthusiasm for the science industry.
• TAFE or university qualifications are advantageous but not mandatory.
• Customer-focused approach delivering professional, high-quality service.
• Exceptional attention to detail paired with dedication to quality work.
• Proficiency with computers, especially MS Office applications.
• Ability to effectively manage multiple simultaneous requests accurately.
• Familiarity with laboratory safety procedures and chemical hazards is beneficial but not essential.
• Excellent communication, organizational skills, and time management capabilities.
• Willingness and ability to learn and retain detailed information.

Work Schedule and Employment Details

There are 2 permanent positions available on the afternoon shift, with working hours from 3:00 PM to 11:15 PM, Monday through Friday.

Workplace Culture and Inclusion

ALS fosters a diverse and inclusive environment where every employee's perspective is valued. Support for professional development is offered to help team members reach their full potential. The company is committed to safety, flexibility, and rewarding careers that positively impact people, communities, and the planet.

Equal Opportunity and Accessibility

ALS is an equal opportunity employer promoting an inclusive workplace. Applicants with diverse abilities are encouraged to apply. Reasonable adjustments during recruitment are available upon request.

Eligibility

Applicants must be citizens or permanent residents of Australia or hold (or be able to obtain) a valid work visa for employment eligibility.